Tommy Norment

• Coordinated daily work assignments, routes, and task priorities for field teams.
• Supervised lawn care and landscape crews to maintain consistent quality and jobsite productivity.
• Trained crew members on equipment use, safety procedures, and proper landscape techniques.
• Inspected completed work to ensure trimming, mowing, edging, and cleanup met standards.
• Monitored equipment condition and reported maintenance needs to reduce downtime.
• Communicated with clients and management to clarify service expectations and resolve issues.
• Enforced safety practices and supported compliance with jobsite and equipment protocols.
• Improved workflow by organizing labor, materials, and schedule changes across multiple projects.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Followed instructions to build train for transport.

• Directed safe train movements using signals, switches, and radio communication with engineers and yard crews.
• Inspected railcars, couplers, and brakes to verify compliance with operating and safety requirements.
• Coordinated switching, coupling, and uncoupling activities to maintain efficient yard and line operations.
• Completed air brake tests and prepared train documentation for accurate departure readiness.
• Monitored track conditions and movement authority to prevent hazards and support on-time operations.
• Trained junior conductors on safety procedures, communication protocols, and switching practices.
• Resolved operating issues quickly by coordinating with dispatchers, crew members, and maintenance personnel.
• Enforced railroad safety rules and regulatory standards across daily freight operations.
• Performed daily inspections on switches.
• Prepared forms, required reports, switch lists and train orders daily.
• Communicated through various methods to conduct train movement.
• Contributed to on-time performance by swiftly addressing any operational issues or delays.
• Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
• Cut, switched and supervised loading and unloading of railcars.
• Performed air brake and electrical connection coupling.
• Supported train maintenance teams by reporting observed equipment malfunctions or damage promptly, minimizing disruptions to service schedules.
• Enhanced safety measures by strictly adhering to railroad regulations and conducting thorough pre-departure inspections.
• Inspected train in motion and stationary to determine proper functionality.
• Participated in regular training sessions to stay updated on industry best practices and improve personal performance as a conductor.
• Negotiated and directed train and rail cars movement.
• Communicated with train dispatchers to obtain and adjust directions.
• Guided new hires through on-the-job training, sharing valuable insights and best practices for success in the conductor role.