Thomas Walkowiak
New York,NY
Summary
Organized and results-oriented candidate successful at managing multiple priorities with a positive attitude. Experienced in customer service and cash handling at banks, retail stores, and restaurants. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
2
2
years of professional experience
Work History
Retail Banker
TD Bank
09.2022 - Current
- Increased customer satisfaction by providing personalized banking solutions and exceptional customer service.
- Streamlined account opening processes for improved efficiency and a better client experience.
- Collaborated with team members to achieve branch sales targets and enhance overall productivity.
- Identified opportunities for cross-selling financial products, resulting in higher revenue generation.
Sales Associate
Urban Outfitters, Inc.
09.2021 - 08.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Server
On Point Bistro
08.2021 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Fine Arts -
The University of The Arts
Philadelphia, PA05.2022
Skills
- Problem-solving abilities
- Relationship building
- Team collaboration
- Consumer Banking
Timeline
Retail Banker
TD Bank
09.2022 - Current
Sales Associate
Urban Outfitters, Inc.
09.2021 - 08.2022
Server
On Point Bistro
08.2021 - 08.2022
Bachelor of Fine Arts -
The University of The Arts
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