Reliable Medical Records Clerk with 15 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills. Meticulous Medical Records Clerk with 15-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
33
33
years of professional experience
Work History
Medical Records Clerk/Medical Receptionist
West Coast Ob-Gyn Inc.
07.2008 - 01.2024
Maintained patient confidence by keeping patient records information confidential.
Scanned and uploaded medical records into electronic medical records system.
Analyzed complex medical records to identify discrepancies in accuracy and completeness.
Supported quality improvement initiatives within the healthcare facility by providing accurate and timely data related to patient outcomes, treatment plans, and clinical performance measures.
Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
Verified accuracy of patient information in medical records.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Retail Sales Associate
Sears
11.1992 - 12.1992
Managed cash register after end of shift to balance and record accurate transactions.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Wrapped, boxed and weighed bakery department products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Answered questions about store policies and addressed customer concerns.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Helped customers complete purchases, locate items, and join reward programs.
Laborer
22nd District Agricultural
06.1992 - 07.1992
Safely and effectively handled wide range of cleaning products and solutions.
Collaborated with other departments to address cross-functional maintenance needs effectively.
Fostered a positive work environment by providing training and guidance for junior crew members as needed.
Properly handled, transported, and disposed of recycled materials.
Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Followed instructions from supervisor regarding daily job tasks and duties.
Followed routine maintenance checklist.
Positively engaged with customers and maintained professional appearance as company representative.
Reported issues to property manager so effective resolutions could be put into place.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
Loaded, unloaded, and moved material to and from storage and production areas.
Increased team productivity through effective communication and collaboration on maintenance tasks.
Cashier
22nd District Agricultural
06.1991 - 07.1991
Education
GED -
Chula Vista Adult Center
Chula Vista
10.1992
Skills
Demographics Information
Doctor Communication
Certified Coding Associate (CCA)
Report Generation
HIPAA Compliance
EMR Systems
Medical Histories and Vital Statistics
Timeline
Medical Records Clerk/Medical Receptionist
West Coast Ob-Gyn Inc.
07.2008 - 01.2024
Retail Sales Associate
Sears
11.1992 - 12.1992
Laborer
22nd District Agricultural
06.1992 - 07.1992
Cashier
22nd District Agricultural
06.1991 - 07.1991
GED -
Chula Vista Adult Center
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