Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tomoko Mizui

San Diego,CA

Summary

Driven professional with a background in enhancing website functionality and visual appeal at MT Lab, and boosting sales at Mizuho Bank through exceptional customer service. Skilled in document preparation and adept at identifying client needs, consistently improving user experience and sales outcomes. Demonstrates proficiency in clerical tasks and excels in verbal communication.

Overview

21
21
years of professional experience

Work History

Assistant

MT lab
Matsumoto, Nagano Japan
02.2017 - 02.2018
  • Redesigned sites to enhance navigation and improve visual appeal.
  • Designed visual and graphic images to use on multiple platforms.
  • Developed custom WordPress themes and plugins to meet specific client requirements.
  • Reviewed information and elements regularly on websites and pages for accuracy and functionality.

Salesperson

Mizuho Bank
Shinjyuku, Tokyo, Japan
04.1997 - 12.2001
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Recognized security risks to properly handle situations.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Educated customers about products and services offered by the company.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.

Education

BBA - Business Economics

Hosei University
Tokyo, Japan
03-1997

Skills

  • Mail distribution
  • Types 50 wpm
  • Record keeping
  • Clerical task proficiency
  • Document preparation
  • Report generation

Languages

English
Professional
Japanese
Native/ Bilingual

Timeline

Assistant

MT lab
02.2017 - 02.2018

Salesperson

Mizuho Bank
04.1997 - 12.2001

BBA - Business Economics

Hosei University

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Tomoko Mizui