Tone Leomiti
Long Beach,CA
Summary
Dedicated Airline Cabin Supervisor with 11+ years of experience leading teams in high-pressure aviation environments. Excel at driving operational efficiency, enforcing safety standards, and delivering exceptional passenger experiences. Proven ability to optimize team performance and maintain brand standards across multiple airlines.
Overview
11
11
years of professional experience
Work History
Cabin Appearance Supervisor
Alliance Ground International
Los Angeles, CA
06.2024 - 08.2025
- Led cabin teams to consistently meet cleanliness and safety standards, resulting in high passenger satisfaction scores
- Conducted thorough aircraft inspections, ensuring brand compliance and operational readiness for every departure
- Managed team schedules and daily operations, optimizing manpower during peak flight schedules
- Implemented safety protocols that reduced incidents and improved team compliance
Passenger Service Lead Agent
G2 Secure Staff
Los Angeles, CA
09.2023 - 05.2024
- Conducted daily safety briefings and assigned duties for efficient flight operations and passenger boarding
- Coordinated agent breaks and workflow to maintain continuous customer service without delays
- Oversaw passenger boarding pass verification and security processes for smooth departures
Baggage Service Office Expeditor Agent
Envoy Airlines
Los Angeles, CA
04.2023 - 07.2023
- Utilized tracking systems to ensure accurate baggage loading and minimize mishandling
- Streamlined transfer processes during layovers, significantly reducing lost luggage incidents
- Resolved customer baggage issues promptly, arranging quick delivery and maintaining satisfaction
Airline Customer Service Agent
Piedmont Airlines
Long Beach, CA
09.2021 - 03.2023
- Managed check-in, boarding, and passenger assistance for smooth travel experiences
- Processed travel documents and communicated real-time flight updates to minimize disruptions
- Provided specialized support for passengers with special needs
Cabin Appearance Supervisor
Airport Terminal Services (ATS)
Los Angeles, CA
08.2017 - 04.2020
- Directed cabin grooming teams to uphold airline hygiene and safety standards across all flights
- Coordinated daily operations to align with tight flight schedules while optimizing team efficiency
- Evaluated team performance, delivered feedback, and drove continuous service improvements
Ramp Agent / Cabin Appearance Lead & Auditor
Piedmont Airlines
Santa Ana, CA
10.2014 - 12.2017
- Oversaw baggage handling and secure stowage while conducting regular safety inspections
- Led cabin cleanliness audits and maintained quality records for continuous improvement
- Collaborated with management to implement corrective actions and enhance service standards
Education
High School Diploma -
Phineas Banning High School
Wilmington, CASkills
Team Leadership Safety Protocols & Compliance Customer Service Excellence Baggage Operations Aircraft Inspection Staff Scheduling Operational Efficiency Passenger Assistance
Timeline
Cabin Appearance Supervisor
Alliance Ground International
06.2024 - 08.2025
Passenger Service Lead Agent
G2 Secure Staff
09.2023 - 05.2024
Baggage Service Office Expeditor Agent
Envoy Airlines
04.2023 - 07.2023
Airline Customer Service Agent
Piedmont Airlines
09.2021 - 03.2023
Cabin Appearance Supervisor
Airport Terminal Services (ATS)
08.2017 - 04.2020
Ramp Agent / Cabin Appearance Lead & Auditor
Piedmont Airlines
10.2014 - 12.2017
High School Diploma -
Phineas Banning High School