Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tongzhen Liu

Lead Suporvisor
Dayton,ohio

Summary

Dynamic leader with a proven track record at Fuyao Glass America, excelling in team management and employee engagement. Spearheaded process improvements that enhanced operational efficiency and drove profitability. Adept at delivering technical training and fostering a culture of continuous improvement, ensuring high-quality service and exceptional team performance.

Overview

16
16
years of professional experience

Work History

Lead Supervisor

Fuyao Glass America
03.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Fostered a culture of continuous improvement by encouraging staff input on process enhancements or procedural changes that would benefit the organization as a whole.
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.
  • Optimized resource allocation to maximize profitability while maintaining high-quality standards in service delivery.

Technical Manager

Fuyao Glass America
10.2019 - 02.2021
  • Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
  • Developed suggestions for technical process improvements to optimize resources.
  • Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
  • Developed technical strategies to align with business objectives, driving growth and innovation within the organization.

Technical Supervisor

Fuyao Glass America
04.2015 - 09.2019
  • Improved overall system stability and security by consistently monitoring performance metrics and addressing identified vulnerabilities in a timely manner.
  • Developed strong relationships with vendors and suppliers, negotiating favorable contracts that resulted in cost savings for the organization.
  • Improved systems with addition of new features and infrastructure.

Technical Supervisor

Shanghai Fuyao Automotive Glass Co., Ltd.
08.2012 - 03.2015
  • Formulated plans for improving procedures, training and processes.
  • Demonstrated excellent problem-solving abilities by quickly identifying root causes of technical issues and implementing appropriate solutions to mitigate future occurrences.
  • Played an instrumental role in the successful completion of numerous high-stakes projects, utilizing strong leadership skills to guide team members through complex challenges and deliver exceptional results.
  • Enhanced team performance by providing comprehensive training programs and continuous support to technicians.

CBG Operator

Shanghai Fuyao Automotive Glass Co., Ltd.
10.2009 - 07.2012
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.

Education

Associate of Science - CNC Machine Tools

Jiujiang Vocational And Technical College
No. 1188, Shili Avenue, Lianxi District, Jiujiang
05.2001 -

Skills

Team management

Motivational techniques

Employee engagement

Goal oriented

Timeline

Lead Supervisor

Fuyao Glass America
03.2021 - Current

Technical Manager

Fuyao Glass America
10.2019 - 02.2021

Technical Supervisor

Fuyao Glass America
04.2015 - 09.2019

Technical Supervisor

Shanghai Fuyao Automotive Glass Co., Ltd.
08.2012 - 03.2015

CBG Operator

Shanghai Fuyao Automotive Glass Co., Ltd.
10.2009 - 07.2012

Associate of Science - CNC Machine Tools

Jiujiang Vocational And Technical College
05.2001 -

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Tongzhen LiuLead Suporvisor