Toni-Ann Richards
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Anchor Home Health
Brooklyn
09.2024 - Current
- Delivered personal care and support in daily living activities to enhance client well-being.
- Facilitated client mobility and transportation for appointments and errands to promote independence.
- Tracked client health metrics, including vital signs and medication adherence, to ensure safety and compliance.
- Provided personal care and assistance with daily living activities for clients.
- Assisted clients with mobility and transportation to appointments or errands.
- Communicated effectively with families regarding client needs and care plans.
- Maintained accurate records of client care and daily activities.
- Ensured a safe and clean environment for clients at home.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Prepared meals and snacks according to prescribed diets.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
Restaurant Server
devon mcload
Queens
09.2023 - Current
- Provided exceptional customer service to enhance dining experiences.
- Took and processed orders accurately and efficiently.
- Maintained cleanliness and organization of dining areas and utensils.
- Assisted in training new servers on menu items and service standards.
- Developed strong relationships with regular customers to encourage repeat visits.
- Managed cash transactions and maintained accurate billing records.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Processed payments from customers using cash registers or POS systems.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
Education
Hha Cerificate - HHA
Brooklyn Insitution HHA Training
08.2024 - 09.2024
Bridge Port High School
Jamaica, jamaicaSkills
- Personal care
- Communication skill
- Medication management
- Mobility assistance
Affiliations
Like to play netball
Timeline
Home Health Aide
Anchor Home Health
09.2024 - Current
Hha Cerificate - HHA
Brooklyn Insitution HHA Training
08.2024 - 09.2024
Restaurant Server
devon mcload
09.2023 - Current
Bridge Port High School