Toni Brewer
Asheville,NC
Summary
Dedicated Case Manager and Peer Support Specialist based in Asheville, NC, with a strong background in providing client-centered care and addiction recovery support. Currently working at Otter House Wellness, she excels in coordinating mental health and wellness resources while facilitating support groups to empower individuals on their recovery journeys.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
Pyramid Healthcare
Asheville, NC
11.2025 - Current
- Collaborated with interdisciplinary teams to create personalized treatment plans for clients.
- Implemented feedback mechanisms to continuously improve service delivery and client engagement.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Provided crisis intervention and emotional support during critical situations.
- Mentored new peer support specialists, enhancing team effectiveness and cohesion.
- Promoted client self-advocacy through education on rights, responsibilities, and navigating complex systems of care.
BHT/ Case Manager
Otter House Wellness
Asheville, NC
01.2023 - 09.2025
- Started as a BHT monitoring safety and supporting daily structure.
- Promoted to Case Manager after 8 months.
- Provide case management services to clients, coordinating care and resources to support mental health and wellness.
- Facilitate and lead support groups as a Peer Support Specialist, helping individuals navigate personal challenges and recovery processes.
- Advocate for clients needs while building a productive and inclusive environment.
- Coordinated comprehensive care plans for diverse client needs, enhancing individualized service delivery.
- Collaborated with interdisciplinary teams to optimize service delivery and client support initiatives.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Housekeeper
Self Employed
01.2018 - 01.2023
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampoos.
- Clean rooms, hallways, lobbies, restrooms, corridors, stairways, and other home areas.
- Wash dishes and clean kitchens, cooking utensils, silverware, polish silver accessories and metalwork, such as fixtures and fittings.
- Manage multiple clients and self manage workload.
Server & Cashier
Huddle House, Cupboard Cafe
01.2014 - 01.2018
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmission to kitchen staff.
- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
- Clean tables or counters after patrons have finished dining and collect payments from customers.
Education
High School Diploma -
Edgewood High School
Trenton, OH05-2007
Associate Degree - Health And Human Services
Asheville-Buncombe Techinical Community Collage
Hamilton, OH07-2028
Skills
- Case Management
- Record Keeping
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Peer advocacy
- Mental health awareness
- Self-care techniques
- Stress reduction
- Boundary setting
- Recovery guidance
Certification
- NCDHHS
- Certified Peer Support Specialist
- Currently Working on: NCDHHS
- Certified Alcohol and Drug Counselor (CADC)
Timeline
Certified Peer Support Specialist
Pyramid Healthcare
11.2025 - Current
BHT/ Case Manager
Otter House Wellness
01.2023 - 09.2025
Housekeeper
Self Employed
01.2018 - 01.2023
Server & Cashier
Huddle House, Cupboard Cafe
01.2014 - 01.2018
High School Diploma -
Edgewood High School
Associate Degree - Health And Human Services
Asheville-Buncombe Techinical Community Collage