Toni Furr
Toledo,OH
Summary
Background includes working in both administrative and customer-facing positions. Top strengths include data entry, payment processing and advanced use of Microsoft World, Google Drive and Docs, CVR, CDK, as well as Reynolds and Reynolds.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Title Clerk
Monroe Dodge Chrysler Jeep RAM
Monroe, MI
05.2022 - Current
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
- Negotiated successfully with lienholders to resolve outstanding debt issues impacting clients'' ability to secure clear vehicle titles promptly.
- Researched ownership interests and liens on vehicles used as trade in.
- Reduced data entry errors by implementing a rigorous quality control process for all documentation submissions.
- Communicated with customers to resolve common title issues.
- Developed strong relationships with external partners such as banks, insurance companies, and government agencies to facilitate seamless transactions.
- Collected taxes and fees, submitted payments and issued receipts.
Route Sales Representative
Schwans Fine Foods
Toledo, OH
02.2020 - 05.2021
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Maintained records of sales and customer information to support accuracy.
- Operated delivery vehicles safely and efficiently.
- Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
- Developed strong customer base through efficient and reliable service.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Maintained positive relationships with customers to promote continued business opportunities.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Immediately addressed problems with customers to promote speedy resolution.
Shift Leader
Torrid Clothing Store
Holland, OH
06.2017 - 02.2020
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Completed cash and credit card transactions accurately using POS software.
Bakery Team Leader
Krogers
Toledo, OH
02.2019 - 11.2019
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Managed inventory control, ordering supplies, and minimizing waste to maximize profitability.
- Fostered a positive work culture among staff members through open communication and recognition of achievements.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sorter/Packer Associate
Cintas
Rossford, OH
11.2019 - 02.2020
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Enhanced sorting efficiency by implementing innovative techniques and strategies.
- Ensured compliance with all relevant regulations governing the handling and disposal of materials, mitigating potential risks to both people and property.
- Implemented cost-saving measures that reduced waste without compromising the quality of sorted materials or finished products.
- Followed company policies and procedures to produce consistent work results.
- Inspected items for damage or defects before sorting as part of quality control process.
- Operated and maintained testing equipment.
- Used hand-held scanners to sort items into specific categories.
- Trained other workers in inspection and testing procedures.
- Trained new employees on proper sorting procedures, promoting consistency across the team.
Crew Member
Chipotle
Toledo, OH
05.2015 - 06.2019
- Trained new team members on procedures, customer service, and sales techniques.
- Replenished serving stations with fresh food and cleaned up spills.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Bachelor of Arts - Stage Management For Theatre
Wright State University
Dayton, OH05.2018
High School Diploma -
Notre Dame Academy
Toledo, OH04.2014
Skills
- Records coordination
- Self-Directed
- Organization
- Legal Compliance
- Proficient in multiple software systems
- File Management
- Notary Public
- Data Entry
- Document Review
- Accuracy and Precision
- Deadline Management
- Title processing
Certification
- Certified Michigan Notary, Monroe Dodge] - Expires- 9/18/2029.
Timeline
Title Clerk
Monroe Dodge Chrysler Jeep RAM
05.2022 - Current
Route Sales Representative
Schwans Fine Foods
02.2020 - 05.2021
Sorter/Packer Associate
Cintas
11.2019 - 02.2020
Bakery Team Leader
Krogers
02.2019 - 11.2019
Shift Leader
Torrid Clothing Store
06.2017 - 02.2020
Crew Member
Chipotle
05.2015 - 06.2019
Bachelor of Arts - Stage Management For Theatre
Wright State University
High School Diploma -
Notre Dame Academy