Toni Houser
Summary
Student-focused Substitute Teacher accomplished in managing classrooms and delivering lessons. Careful about following teachers' plans and maintaining discipline. Offers understanding of classroom technology.
Overview
14
14
years of professional experience
Work History
Substitute Teacher
Kelly Services
10.2021 - Current
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Cashier/Salesfloor
Ross Dress For Less
12.2017 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Evening Supervisor
Kmart, Sears Holding
05.2010 - 10.2016
- Enhanced team productivity by implementing effective scheduling and task delegation strategies.
- Ensured smooth operations during evening shifts by overseeing staff performance and addressing issues promptly.
- Maintained a safe and clean working environment for staff and customers through regular inspections and adherence to company policies.
- Increased customer satisfaction with timely resolution of complaints, consistent communication, and personalized service.
- Managed cash handling procedures during the evening shift, ensuring accuracy in transactions and preventing losses due to theft or errors.
- Built trust among employees by consistently demonstrating transparency, fairness, and reliability in managerial decisions.
Education
Associate of Arts - Graphic Design/Computer Graphics
Calhoun Community College
Tanner, AL05.2015
High School Diploma -
Virgil Grissom High School
Huntsville, AL05.1997
Skills
- Lesson Plan Implementation
- Classroom Management
- Behavior Management
- Student Engagement
- Discipline
- Adaptable
- Positive Reinforcement
- Group and individual instruction
Timeline
Substitute Teacher
Kelly Services
10.2021 - Current
Cashier/Salesfloor
Ross Dress For Less
12.2017 - Current
Evening Supervisor
Kmart, Sears Holding
05.2010 - 10.2016
Associate of Arts - Graphic Design/Computer Graphics
Calhoun Community College
High School Diploma -
Virgil Grissom High School
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