Skilled Program Specialist with extensive experience overseeing child welfare and foster care services, including quality practice reviews and county improvement plans. Proficient in staff training, case management, and collaborative partnership development. Bringing a proactive approach to enhancing child safety, permanency, and well-being through effective program coordination and supervision.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Program Specialist
Alabama State Department of Human Resources
04.2016 - Current
Serve as the Quality Child Welfare Practice Specialist for 10 plus Alabama counties.
Participate in onsite record reviews in counties.
Complete review tools for counties which contain data trends, strengths, needs and recommendations.
Participate in County Improvement Plans.
Provide coaching and modeling to county supervisors through peer reviews, support around worker/supervisor conferences, time management tools and other supervisory aspects.
Document, utilize, and review county data to ensure that progress is being made.
Complete training for workers and supervisors.
Supervisor
Jefferson County Department of Human Resources
11.2015 - 04.2016
Supervised a unit of foster care workers specializing in the care of teens.
Ensure that child contacts are made in a timely manner to ensure children's safety, permanency, and wellbeing.
Monitor to ensure that cases are transferred timely and that case transfer policy is followed so that the needs of families and children are served.
Supervise and instruct employees through training, consultation, and evaluation so that tasks are completed in compliance with policy standards.
Attend court hearings.
Participate in field work with the workers.
Compiles and submits monthly, quarterly, and annual program reports.
Create collaborative partnerships with community professionals.
Plans, organizes, assigns, monitors, evaluates, and coordinates unit work so that program standards are met.
Service Supervisor
Jefferson County Department of Human Resources
07.2013 - 11.2015
Chair of the Jefferson County Multi Needs Committee.
Facilitate monthly meetings.
Coordinate all members of the committee and ensure the meetings are scheduled and all information is distributed to each member.
Coordinate services for multi needs children.
Supervise front desk workers.
Coordinate kinship care services.
Service Supervisor
Jefferson County Department of Human Resources
09.2008 - 07.2013
Supervise the Child Welfare Centralized Intake.
Provide support to workers to ensure they are following CPS policy when taking calls of abuse and/or neglect.
Determine case response times on calls of abuse and/or neglect.
Review and approve intake information to ensure that detailed information is obtained and to ensure that information is entered timely.
Maintain worker's files and complete appraisals on each worker.
Establish and maintain positive community partnerships.
Provide on call training for all staff weekly.
Train new workers on the intake process.
Complete monthly reports to track the amount of reports received through intake.
Service Supervisor
Jefferson County Department of Human Resources
05.2006 - 09.2008
Supervise workers that complete Child Abuse and Neglect Investigations.
Ensure that child victim contacts are made in a timely manner to ensure children's safety.
Monitor to ensure that cases are transferred timely and that case transfer policy is followed so that the needs of families and children are served.
Ensure that investigative case standards are met and that good case work practice is occurring by review of cases and by conferences with the workers.
Attend court hearings.
Participate in field work with the workers.
Create collaborative partnerships with community professionals.
Plans, organizes, assigns, monitors, evaluates, and coordinates unit work so that program standards are met.
Service Supervisor
Jefferson County Department of Human Resources
06.2005 - 05.2006
Supervise Family Preservation workers that provide services to families that are within agency policy to maintain placement of children with family so that they are not placed in foster care.
Instruct employees through training, consultation, and evaluation so that tasks are completed in compliance with policy standards.
Compiles and submits monthly, quarterly, and annual program reports.
Create collaborative partnerships with community professionals.
Plans, organizes, assigns, monitors, evaluates, and coordinates unit work so that program standards are met.
Social Worker
Jefferson County Department of Human Resources
06.2000 - 06.2005
Updated client documentation for accurate, compliant and current records.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
Maintained regular contact with clients by calling and visiting clients' homes.
Conducted home visits to assess living environment and facilitate access to necessary resources.
Complete Child Abuse and Neglect investigations.
Worked with Bessemer Family Court judges.
Education
Master of Science - Social Work
The University of Alabama
Tuscaloosa, AL
06-2015
Bachelor of Science - Social Work
University of Alabama At Birmingham
Birmingham, AL
06-2000
Skills
Skill Development
Group and individual instruction
Performance Assessments
Project Management
Report Preparation
Staff Development
Proactive mindset
Scheduling proficiency
Generating schedules
Staff Evaluation
Referral Coordination
Community building
Certification
Licensed Master Social Worker (LMSW) - Alabama State Board of Social Work Examiners
Timeline
Program Specialist
Alabama State Department of Human Resources
04.2016 - Current
Supervisor
Jefferson County Department of Human Resources
11.2015 - 04.2016
Service Supervisor
Jefferson County Department of Human Resources
07.2013 - 11.2015
Service Supervisor
Jefferson County Department of Human Resources
09.2008 - 07.2013
Service Supervisor
Jefferson County Department of Human Resources
05.2006 - 09.2008
Service Supervisor
Jefferson County Department of Human Resources
06.2005 - 05.2006
Social Worker
Jefferson County Department of Human Resources
06.2000 - 06.2005
Licensed Master Social Worker (LMSW) - Alabama State Board of Social Work Examiners
Master of Science - Social Work
The University of Alabama
Bachelor of Science - Social Work
University of Alabama At Birmingham
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