Toni Jarrett
Deatsville
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Energetic and motivated; driven by challenges in a work environment. Enjoy working as a team player to achieve company goals. Strong work ethic with a positive pleasant attitude. Very dependable and hardworking. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Front Desk Coordinator
Chapman Orthodontics
Montgomery
05.2025 - Current
- Manages all patient scheduling and appointment confirmations for efficient office operations.
- Assists patients with payments and payment questions.
- Coordinates communication between orthodontists, staff, and patients for seamless interactions.
- Run monthly reports to maintain auto drafts are being paid properly
- Handles all social media management and event planning
- Answers all incoming calls and electronic communications (emails, two way texts, faxes, etc.)
- Run and work recall reports monthly
Business Administrator
Drs. Tatum and Walker Dentistry
Prattville
07.2022 - 05.2024
- Responsibilities include greeting all patients warmly, sending insurance claims, posting payments, and helping patients understand their benefits, answer all incoming calls and electronic correspondence (emails, texts, etc), collect payments, create and manage financial arrangements for patients, answer patient questions regarding treatment plans, insurance, emergency calls, etc., manage existing system for confirming appointments, verifying insurance and update payment tables accordingly, oversee the appointment book day to day, fill openings in the schedule, and plan ahead into the future; working within a block scheduling format, manage recall and continuing care, send monthly statements and handle turn overs as needed, post insurance payments to accounts, work aging report and follow up with insurance companies for payment as needed, distribute daily mail, run end of day reports and prepare nightly deposit, make sure office supplies are stocked and front office is neat and clean at all times.
Business Coordinator
Oral Surgery Associates
Montgomery
02.2018 - 07.2022
- My responsibilities include the overall management of patient accounts as the Team Lead for Dr Parker’s administrative team. This includes but is not limited to: scheduling of all patient appointments, all insurance correspondence (verification of coverage, prior authorizations, claims, etc) management of patient accounts receivable, monthly statements, refunds and turning accounts over to collections, posting payments (insurance and patient) and daily deposit. This position requires being able to multitask, have a strong knowledge of medical and dental coding and terminology, understand insurance as well as calculate fees for patient treatment plans.
Education
Some College (No Degree) - Nursing
Hudson Valley Community College
Troy, NYSkills
- Insurance verification and in-putting accurate breakdowns and payment tables
- Solid general knowledge of dental/medical terminology
- Working insurance AR/Posting insurance & patient payments accurately and timely
- Proficient in MS Office
- Advanced clerical knowledge
- ICD 9/10 coding experience
- Sending and tracking claims and pre-authorizations including all necessary attachments
- Proficient with Cloud 9,WinOMS, Dentrix and Eaglesoft Software
Timeline
Front Desk Coordinator
Chapman Orthodontics
05.2025 - Current
Business Administrator
Drs. Tatum and Walker Dentistry
07.2022 - 05.2024
Business Coordinator
Oral Surgery Associates
02.2018 - 07.2022
Some College (No Degree) - Nursing
Hudson Valley Community College