Summary
Overview
Work History
Education
Skills
Timeline
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Toni Lloyd

Presque Isle,ME

Summary

Dedicated Certified Clinical Medical Assistant with proven background in clinical environments, delivering exceptional patient care and support. Known for strong team collaboration and adaptability, ensuring seamless integration into dynamic medical settings. Reliable and flexible, with focus on key skills such as patient interaction, medical documentation, and procedural support.


Overview

2026
2026
years of professional experience

Work History

Certified Clinical Medical Assistant

Northern Light AR Gould Behavioral Pediatrics
07.2004 - Current
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
  • Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Oriented and trained new staff on proper procedures and policies.

Certified Nursing Assistant

Self Employed
2000 - 07.2004
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Built rapport with patients and families, providing emotional support during difficult times.

Certified Nursing Assistant

Presque Isle Nursing Home
1998 - 2000
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Education

Certified Clinical Medical Assistant - Healthcare

NHA
Online
02-2017

No Degree - Liberal Studies

Northern Maine Community College
Presque Isle, ME
01-2004

High School Diploma -

Presque Isle High School
Presque Isle, ME
06-1995

Skills

  • HIPAA compliance
  • Vital signs monitoring
  • Medical history recording
  • Compassionate
  • Clinical documentation
  • Professionalism and ethics

  • Physician support
  • Patient scheduling
  • Patient care coordination
  • Maintaining confidentiality
  • Reliable team player
  • EMR / EHR

Timeline

Certified Clinical Medical Assistant

Northern Light AR Gould Behavioral Pediatrics
07.2004 - Current

Certified Nursing Assistant

Self Employed
2000 - 07.2004

Certified Nursing Assistant

Presque Isle Nursing Home
1998 - 2000

Certified Clinical Medical Assistant - Healthcare

NHA

No Degree - Liberal Studies

Northern Maine Community College

High School Diploma -

Presque Isle High School