Toni Miles
Palm Desert,CA
Summary
Experienced in mail sorting and package handling, with a strong focus on maintaining accurate records of incoming and outgoing items. Responsibilities included organizing dispatch areas and ensuring readiness for daily operations, which contributed to efficient workflow management. Demonstrated ability to assist customers with postal needs while adhering to established procedures for undeliverable mail. Proven time management skills facilitated the successful completion of multiple projects within strict deadlines.
Overview
1
1
year of professional experience
Work History
PSE Clerk
USPS
Indio, California
09.2021 - 01.2023
- I was responsible for all incoming and outgoing mail and packages
- Scanning, sorting and distributing to specific mail carrier
- Organizing and cleaning dispatch area making sure dispatch is ready for next day.
- Loading and unloading mail and packages from delivery trucks
- Organized mail into appropriate categories and sorted them according to post office regulations.
- Assisted customers with their postal needs, such as sending packages and buying stamps.
- Maintained accurate records of all incoming and outgoing mail items.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Responded quickly to inquiries from customers regarding postal services offered by the post office.
- Scanned documents for mailing purposes and generated labels for outgoing items.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Handled undeliverable mail in accordance with established procedures.
Seasonal Drivers Helper
UPS
Palm Springs, California
11.2022 - 12.2022
- Responsibilities included, helping driver deliver all packages
- Following all safety protocol and procedures
Education
High School Diploma -
Redondo Union High School
Redondo Beach, CASome College (No Degree) - Fire Science
Riverside Community College
Riverside, CASome College (No Degree) - Fire Science
El Camino College
Torrance, CASkills
- Mail sorting
- Package handling
- Record management
- Customer assistance
- Excellent time management
Timeline
Seasonal Drivers Helper
UPS
11.2022 - 12.2022
PSE Clerk
USPS
09.2021 - 01.2023
High School Diploma -
Redondo Union High School
Some College (No Degree) - Fire Science
Riverside Community College
Some College (No Degree) - Fire Science
El Camino College