Toni M. Page
Belden
Summary
Forward-thinking Operations Specialist bringing 30 years of expertise in the banking industry that is tech-savvy with hands-on experience & a passion for continuous improvement. Excels in adapting to fast-paced environments & driving technological advancements.
Organized & dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Officer & Loan Prep Supervisor - Imaging
Cadence Bank
Tupelo, MS
10.2001 - Current
- Supervise & monitor activity of Image Specialists.
- Supervise the receiving & sorting Fedex from all branch locations.
- Assist with imaging electronic documentation to clear document exceptions & incoming submissions from several commercial lending areas on a daily basis
- Downloading the daily files into the tracking system & assisting with preparing loans to be imaged.
- Heavily involved in setting up the Fed-ex procedures for the bank when that began 2013
- Assisted with 15 conversions in other states by helping relocate files to a centralized location since 2018.
- Assist the lending support staff & other loan representatives with any issues that arise.
- Supervise workflow efficiency, ensuring compliance with operational standards & procedures.
- Evaluated staff performance & provided coaching to address inefficiencies.
- Ordered all supplies for the Imaging area & all conversion trips.
Assistant Supervisor, Note Vault, Central Loan Operations
BancorpSouth Bank
01.2000 - 01.2001
- Assisted in filing and pulling loans, documents, paid-outs and reports as needed for loan officers, lending support staff, processors and other staff.
- Assisted the Vault Supervisor in daily supervisory responsibilities.
- Assisted in conversions in other states by helping relocate files to a centralized location.
- Coordinated with the supervisor to balance staffing as workloads changed.
- Helped streamline the current filing system, improving accessibility & organization of documents.
Loan Secretary, Barnes Crossing Branch
BancorpSouth
03.1999 - 03.2000
- Input & closed non-real estate loans, helped manage construction & checking accounts & assisted the Loan & Branch Officer as needed.
- Coordinated communication between clients & lenders to facilitate timely loan approvals.
- Processed loan applications, ensuring compliance with regulations and internal policies.
Lead Operator, Word Processing
BancorpSouth
Tupelo, MS
02.1995 - 03.1999
- Duties included: Typed monthly board material, rated-asset reports, legal documents, letters from dictation & hand written forms for the entire bank.
- Assisted or backed up the staff in Mailroom & on the Switchboard.
Administrative Assistant
Weather’s Auto Supply
01.1994 - 01.1995
- Answered telephone & helped walk-in customers with their accounts, made daily deposits, worked with accounts payable & receivables & other secretarial duties as assigned.
- Assisted in inventory management, tracking supplies to support operational needs.
- Streamlined filing systems, improving accessibility and organization of documents.
Education
Associate of Applied Science - Business Technology
Itawamba Community College
Tupelo, MS01.1994
Skills
- NetTrax Records Management
- Microsoft 365, Outlook, Teams, OneDrive, Excel & Microsoft Word software
- Polling software for electronic imaging
- ImageCentre
- Passport/ALS Mainframe
- UKG
Timeline
Officer & Loan Prep Supervisor - Imaging
Cadence Bank
10.2001 - Current
Assistant Supervisor, Note Vault, Central Loan Operations
BancorpSouth Bank
01.2000 - 01.2001
Loan Secretary, Barnes Crossing Branch
BancorpSouth
03.1999 - 03.2000
Lead Operator, Word Processing
BancorpSouth
02.1995 - 03.1999
Administrative Assistant
Weather’s Auto Supply
01.1994 - 01.1995
Associate of Applied Science - Business Technology
Itawamba Community College