Toni Orourke
Tuscaloosa,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Jewelry Consultant
Kay Jewelers
10.2022 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Delivered fully repaired, resized and polished pieces according to customer requirements while maintaining high satisfaction.
- Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
- Completed accurate measures of customers to produce well-sized pieces proportional to individual dimensions.
- Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
- Offered clients and employees expertise on repair needs, educating about feasible repairs and potential problems.
Third Key Holder
It’s Fashion
08.2023 - 11.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Sales Associate
Target
02.2018 - 04.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Genral Diploma - Basic
Tuscaloosa County High School
Northport, AL05.2015
Skills
- Adaptability
- Excellent Communication
- Sales expertise
- Attention to Detail
- Organizational Skills
- Customer service skills
- Problem-solving abilities
- Reliability
- Teamwork and Collaboration
- Analytical Thinking
- Written Communication
- Customer service expertise
- Continuous Improvement
- Store maintenance
- Service Upselling
- Transaction Processing
- Building rapport
- Brand representation
- Design skills
Certification
Diamond essentials cerfication
Timeline
Third Key Holder
It’s Fashion
08.2023 - 11.2023
Jewelry Consultant
Kay Jewelers
10.2022 - Current
Sales Associate
Target
02.2018 - 04.2022
Genral Diploma - Basic
Tuscaloosa County High School
Diamond essentials cerfication
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