Toni Profitt
Arcanum
Summary
Dedicated Patient Care Coordinator with a strong background in customer service and patient scheduling. Expertise in compliance management and insurance verification, ensuring seamless appointment coordination and continuity of care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Premier Heath
Greenville
01.2023 - Current
- Coordinated patient appointments and managed scheduling for multiple departments.
- Maintained accurate patient records and ensured compliance with privacy regulations.
- Organized follow-up appointments and ensured continuity of care for patients.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Established strong work network by building professional relationships with physicians and fellow employees.
Bartender and Office Assistant
VFW Post 7262
Greenville
01.2016 - Current
- Prepared and served a variety of beverages to patrons and guests.
- Managed daily bar inventory and restocked supplies as needed.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Provided exceptional customer service to enhance guest experience.
- Assisted with planning and executing special events at the post.
- Enforced responsible alcohol service in compliance with local laws and regulations.
- Engaged with community members to foster a welcoming atmosphere at events.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
Support Associate
Dayton Physicians
Greenville
10.2020 - 01.2023
- Assisted patients with appointment scheduling and registration processes.
Education
GED -
Ansonia Local
Ansonia, OH01-2005
Skills
- Patient engagement
- Care coordination
- Patient advocacy
- Patient scheduling
- Appointment management
- Electronic health records
- Insurance verification
- Compliance management
- Privacy compliance
- Medical terminology
- Data entry
- Attention to detail
Certification
- CPR
Timeline
Patient Care Coordinator
Premier Heath
01.2023 - Current
Support Associate
Dayton Physicians
10.2020 - 01.2023
Bartender and Office Assistant
VFW Post 7262
01.2016 - Current
GED -
Ansonia Local