Deanna Teng
Mountain House,United States
Summary
Versatile professional with extensive experience in salon management and patient care coordination. Proven ability to optimize operations and enhance client engagement. Strong leadership skills drive teams to deliver exceptional service and foster collaborative work environments.
Overview
15
15
years of professional experience
Work History
Patient Care Coordinator
Marina Village Medicine
Alameda, CA
05.2025 - Current
- Coordinated patient appointments for multiple providers, enhancing scheduling efficiency and patient access.
- Collaborated with clinical staff to ensure seamless transitions in patient care, improving continuity and satisfaction.
- Communicated treatment plans and follow-ups effectively to enhance patient understanding.
- Maintained accurate patient records using electronic health record systems.
- Processed intake information and updated medical records prior to treatment.
- Developed educational materials to inform patients about available services.
- Organized outreach initiatives to boost patient engagement and satisfaction through targeted communication and support.
- Trained new staff on office procedures and protocols for patient interaction.
Human Resources Manager
iBeauty Tan Salon INC
Pleasanton, United States
07.2016 - 10.2023
- Managed daily salon operations and staff scheduling for iBeautyTan Salon Inc.
- Trained and mentored new employees on policies and customer service protocols.
- Developed and executed marketing strategies that increased client engagement and service awareness.
- Maintained positive client relationships through exceptional service delivery.
- Oversaw inventory management and ordered supplies to uphold salon standards.
- Monitored and enforced health and safety regulations to maintain a safe salon environment.
- Facilitated team meetings to review performance metrics and identify areas for service improvement.
Early Childhood Instructor
City of Oakland Early Head Start
Oakland, United States
03.2011 - 04.2014
- Developed engaging bilingual lesson plans aligned with state standards for early childhood education.
- Implemented individualized instruction tailored to support children's developmental needs.
- Facilitated group activities that promoted social skills and teamwork among students.
- Monitored and assessed children's progress through appropriate assessment tools.
- Mentored new instructors in curriculum design and classroom management, fostering instructional effectiveness.
- Guided families during home visits in creating stimulating learning environments, supporting children's development.
- Facilitated communication for families through Chinese translation, enhancing understanding and engagement.
- Maintained accurate records of attendance, program participation, and individual student progress reports.
Education
General Education -
Piedmont High School
Piedmont, United States06-1998
Skills
- Patient care coordination
- Care coordination
- Care planning
- Patient engagement
- Regulatory compliance
- Patient documentation
- AthenaOne proficiency
- Microsoft Office
- Appointment scheduling
- Time management
- Customer service
- Verbal and written communication
- Team building
- Staff management
- Care protocols
Hobbies and Interests
- Quality time
- Self care
Languages
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Full Professional
Timeline
Patient Care Coordinator
Marina Village Medicine
05.2025 - Current
Human Resources Manager
iBeauty Tan Salon INC
07.2016 - 10.2023
Early Childhood Instructor
City of Oakland Early Head Start
03.2011 - 04.2014
General Education -
Piedmont High School