Toni Rihn
Bristol,WI
Summary
Dynamic professional with a proven track record at Corner House on the Lake, excelling in office administration and customer service. Expert in streamlining processes and enhancing client relations, I leverage strong problem-solving skills and meticulous attention to detail to drive efficiency and improve operational outcomes.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Corner House on the Lake
05.2020 - Current
- Managed scheduling and coordination of meetings for executive staff.
- Developed and maintained filing systems to ensure efficient information retrieval.
- Streamlined office supply inventory management to reduce costs and improve availability.
- Assisted in preparing reports, presentations, and correspondence for client communications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
Real Estate Agent
Shorewest Realtors
06.2005 - Current
- Facilitated property showings and open houses, enhancing client engagement and interest.
- Conducted market analysis to establish competitive pricing strategies for listings.
- Negotiated purchase agreements, ensuring favorable terms for clients while maintaining compliance with regulations.
- Developed comprehensive marketing plans utilizing digital platforms to increase property visibility.
- Cultivated relationships with clients, providing personalized service throughout the buying and selling process.
Restaurant Owner
Captains Cove Seafood Restaurant
06.2012 - 03.2020
- Oversaw daily operations to ensure exceptional customer service and food quality.
- Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
- Managed inventory control processes, optimizing supply chain efficiency and reducing waste.
- Trained and mentored staff in culinary techniques and customer service standards.
- Established vendor relationships to secure high-quality seafood supplies at competitive prices.
- Managed payroll, daily deposits, and cost controls.
Education
Associate of Arts - Video Production
The Art Institute of Houston
TXSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Customer and client relations
- Strong problem solver
- Professional communication
- Meticulous attention to detail
Timeline
Administrative Assistant
Corner House on the Lake
05.2020 - Current
Restaurant Owner
Captains Cove Seafood Restaurant
06.2012 - 03.2020
Real Estate Agent
Shorewest Realtors
06.2005 - Current
Associate of Arts - Video Production
The Art Institute of Houston