Summary
Overview
Work History
Education
Skills
References
Timeline
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Toni Sparkman

Summary

Dedicated clerical staff member with over 10 years of experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

19
19
years of professional experience

Work History

Bilingual Office Assistant I

Lancaster School District
02.2012 - Current
  • Front office reception, provide above par customer service to our families and visiting district personnel. Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Registration, assisting guardians/parents with the enrollment process
  • Translating all pertinent documents from English to Spanish
  • Coordinated site-wide events that promoted team cohesion and boosted overall morale among employees.
  • Proficient knowledge of the HRS system.

Adult Jazz Instructor, Administrative Assistant

Extensions Performing Arts Academy
09.2016 - 09.2019
  • Work directly with the public, answer phones, enroll students, process payments, collect on past due accounts, take minutes during staff minutes and transcribe them. Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
  • Assisted manager in all aspects of business operations, including workman's comp and payroll.
  • Choreograph dance numbers, teach basic technical dance skills, provide a nurturing environment where all dancers can flourish

Supplemental Educational Services Coordinator/Administrative Asst.

Carney Ed. Services/Able Academics
04.2005 - 06.2011
  • Hired as a receptionist promoted to an SES Coordinator in 6 months
  • Interviewed and trained tutors in paperwork and timesheets.
  • Performed quality control/called parents and district liaisons to ensure students were making progress
  • Trouble shooting all payroll inquiries, processed and completed payroll. Processed and maintained Benefits for full time staff members.
  • Prepared and maintained Student Learning plan records, letters, memoranda, reports, weekly bulletins, and other documents.
  • Gathered and organized materials to support operations.
  • Knowledge of: Modern office practices, efficient record-keeping techniques; First Aid/CPR/Health problems, workers comp procedures.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Education

Skills

  • PHENOMENAL PEOPLE SKILLS
  • Type 56 wpm
  • Bilingual English/Spanish
  • MS Word, MS Excel and Google Drive
  • Self-starter, quick learner
  • POSITIVE ATTITUDE
  • Dedicated Team Player
  • Problem-Solving

References

REFERENCES FURNISHED UPON REQUEST

Timeline

Adult Jazz Instructor, Administrative Assistant

Extensions Performing Arts Academy
09.2016 - 09.2019

Bilingual Office Assistant I

Lancaster School District
02.2012 - Current

Supplemental Educational Services Coordinator/Administrative Asst.

Carney Ed. Services/Able Academics
04.2005 - 06.2011

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Toni Sparkman