Tonia Chambers
Deer Park,TX
Summary
Driven professional with extensive experience in behavioral health and elderly care, notably at Cenekor. Excelled in behavioral management and team collaboration, significantly enhancing patient care through tailored interventions and efficient triage systems. Demonstrated proficiency in mental health support and active listening, ensuring high standards of patient confidentiality and support.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavior Health Technician
Cenekor
09.2024 - Current
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
Externship
Houston Safety Council
08.2024 - 09.2024
- Reduced wait times for patients by maintaining an organized triage system that prioritized based on urgency levels.
- Improved team efficiency by effectively collaborating with medical professionals during high-pressure situations, ensuring seamless patient care.
- Exhibited strong interpersonal skills while interacting with diverse patient populations, fostering a welcoming and supportive environment for all individuals seeking medical care.
- Ensured proper handling of confidential information by maintaining strict compliance with HIPAA regulations and clinic privacy policies.
- Cultivated strong relationships with colleagues across departments to foster a collaborative working environment conducive to efficient patient care delivery.
Elderly Caregiver
Apex Oaks at Clearlake
04.2024 - 08.2024
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
Elderly Caregiver
Lakehouse on Dixie
10.2020 - 02.2023
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Education
Certificate - Medical Assisting
College of Healthcare Professions
Houston, TX09.2024
High School Diploma -
Humble High School
Humble, TX06.1989
Skills
Substance abuse experience
Mental Health Support
Behavioral Management
Behavior Observation
Team Collaboration
Active Listening
Patient confidentiality
Certification
Certified Medical Assistant
Timeline
Behavior Health Technician
Cenekor
09.2024 - Current
Externship
Houston Safety Council
08.2024 - 09.2024
Elderly Caregiver
Apex Oaks at Clearlake
04.2024 - 08.2024
Elderly Caregiver
Lakehouse on Dixie
10.2020 - 02.2023
Certificate - Medical Assisting
College of Healthcare Professions
High School Diploma -
Humble High School
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