Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonia Kingston

Nampa

Summary

I have over 35 years of excellent customer service working with customers within the company as well as outside the company. I am highly motivated and bring experience working as support staff for IGC. Focused on building excellent rapport with others, providing inventory support and working on multiple projects simultaneously. Assists team of office professionals with administrative and organizational needs. I attend monthly UCC meetings as well as continuing to build positive relationships with Digline, ACHD, ITD as well as local utilities.

Overview

12
12
years of professional experience

Work History

Energy Services Technician

Intermountain Gas Co.
01.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Mapping in GIS for new developments
  • Organized and executed subdivisions prior to construction
  • Attended weekly Joint Trench meetings with other utility companies within the area to maintain open communication during the development process

Operations Assistant

Intermountain Gas Co.
06.2013 - 01.2024
  • Damage processing
  • Construction Permitting
  • Highly organized with attention to detail
  • Attention to Detail
  • Administrative Support
  • Assisted operations manager with planning of routine operations and special projects
  • Utilized CCB, CT, Powerplan, PCE, Outlook regularly to complete job tasks, developing advanced proficiency
  • Gathered, organized and input information into digital database
  • Enhanced production of Construction by scheduling, permitting, and communication to exceed goals
  • Solved problems timely and effectively, ensuring customer satisfaction
  • Generated reports detailing findings and recommendations during AC Survey scheduling
  • Processed invoicing from our sub contractors
  • Assisted with processing Damage claims
  • Created map documents from various sources using ArcGIS software
  • Provided technical assistance to users on how to use GIS applications effectively
  • Interpreted aerial photographs, satellite images and other remote sensing data for use in GIS projects

Education

High School Diploma -

Meridian High School
Meridian, Idaho
05-1984

Skills

  • Scheduling
  • Document organization
  • Event coordination
  • Invoice Processing
  • Spreadsheets
  • GIS processing

Timeline

Energy Services Technician

Intermountain Gas Co.
01.2024 - Current

Operations Assistant

Intermountain Gas Co.
06.2013 - 01.2024

High School Diploma -

Meridian High School