Tonia Lavelle

Work History

Valley Medical Center

01.2022 - 03.2025

Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Valley Medical Center

08.2016 - 01.2022

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Valley Medical Center

02.2015 - 08.2016

Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
Fostered positive candidate experiences through transparent communication throughout the recruiting process.
Trained junior recruiters on best practices for sourcing, interviewing, and candidate management.
Collaborated with HR team to develop consistent onboarding processes for new hires, improving retention rates within the first year of employment.
Managed relationships with external recruitment agencies, ensuring timely and cost-effective fulfillment of open positions.

Virginia Mason Medical Center

06.2001 - 02.2015

Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
Reduced time-to-fill for open positions by implementing targeted recruitment strategies.