Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Toniah Evans

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Representative

AT&T; Authorized Retailer
New York, NY
01.2025 - 02.2026
  • Drive sales of wireless products, devices, and service plans in high-traffic retail environments
  • Provide professional, guest-focused customer service by explaining pricing, promotions, and features
  • Coordinate account activations, upgrades, number transfers, and troubleshooting
  • Build and maintain strong customer relationships to encourage repeat business
  • Communicate effectively with diverse customers and resolve concerns professionally

Medical Scribe

AFC Urgent Care
12.2024 - 01.2026
  • Document patient encounters in real time within the Electronic Health Record (EHR)
  • Assist providers with chart completion, order entry, and clinical documentation
  • Ensure documentation meets HIPAA, compliance, and billing requirements
  • Communicate clinical findings between providers and healthcare staff
  • Support efficient patient flow by reducing provider documentation burden
  • Greet and room patients; verify demographics, insurance, and consent forms
  • Schedule appointments, referrals, and follow-ups
  • Organized clinical paperwork to streamline workflow within the urgent care setting.

Security Officer

Home Life Services
The Bronx, New York
07.2023 - 10.2025
  • Monitored premises to ensure safety and security for residents and staff.
  • Responded promptly to alarms and emergencies, ensuring swift resolution.
  • Maintained accurate logs of incidents and daily activities for records.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Security Guard

CAMBA
Bronx, NY
07.2023 - 10.2025
  • Maintained a safe and secure environment for residents, staff, and visitors
  • Monitored facility access and enforced security policies and procedures
  • Communicated professionally with residents and staff to address concerns and incidents
  • Documented incidents accurately and reported issues to management as needed
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.

Education

High School Diploma -

Alfred E Smith
The Bronx, NY
06-2020

Skills

  • Relationship building
  • Product knowledge
  • Communication skills
  • Clinical documentation
  • Clerical support

Certification

Fire Guard for Shelters, Citywide

Timeline

Sales Representative

AT&T; Authorized Retailer
01.2025 - 02.2026

Medical Scribe

AFC Urgent Care
12.2024 - 01.2026

Security Officer

Home Life Services
07.2023 - 10.2025

Security Guard

CAMBA
07.2023 - 10.2025

High School Diploma -

Alfred E Smith
Toniah Evans