Toni Ann Williams
Brooklyn,NY
Summary
Proven leader and effective communicator, excelled by creating engaging activities that boosted group performance. Skilled in relationship building and computer proficiency, consistently enhanced customer experiences. Achieved significant improvements in efficiency and safety standards demonstrating strong supervision and meticulous attention to detail.
Overview
2
2
years of professional experience
Work History
Group Leader
Trail Blazers
02.2022 - 06.2023
- Worked with children of varying age, interest, skill and development levels
- Provided clear instruction to activity and program participants to deliver fun and maintain safety
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Created activities that promote brain stimulation
Sales Associate
H&M Retail Store
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Food Packer
Genuine Foods
02.2021 - 08.2021
- Prepared food packaging boxes by folding and taping.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
- Counted and recorded finished and rejected packaged items.
Education
Licensed Cosmetologist - Cosmetology Education
Empire Beauty School
Brooklyn, NY12.2024
Education
Medgar Evers College of The City University of New York
Brooklyn, NY06.2024
High School Diploma -
Brooklyn Community High School Sch-Communication Arts & Media
Brooklyn, NY06.2020
Skills
- Verbal and written communication
- Document Preparation
- Relationship Building
- Computer Skills
- Continuous Improvement
- Schedule Coordination
- File Organization
- Supervision and leadership
- Time- Management
- Effective Communication
- Telephone reception
Timeline
Group Leader
Trail Blazers
02.2022 - 06.2023
Sales Associate
H&M Retail Store
10.2021 - 01.2022
Food Packer
Genuine Foods
02.2021 - 08.2021
Licensed Cosmetologist - Cosmetology Education
Empire Beauty School
Education
Medgar Evers College of The City University of New York
High School Diploma -
Brooklyn Community High School Sch-Communication Arts & Media
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