Toni Ann Williams
Brooklyn,NY
Summary
Proven leader and effective communicator, excelled by creating engaging activities that boosted group performance. Skilled in relationship building and computer proficiency, consistently enhanced customer experiences. Achieved significant improvements in efficiency and safety standards demonstrating strong supervision and meticulous attention to detail.
Overview
5
5
years of professional experience
Work History
School Secretary/ School Aide
Department Of Education
Brooklyn, NY
09.2024 - Current
- Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
- Facilitated a positive working environment through conflict resolution efforts among staff members when necessary.
- Managed daily office operations, ensuring efficient communication between staff, students, and parents.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Enhanced office organization by implementing efficient filing systems and streamlining daily operations.
- Supported Principal's office, contributing to management of school's administrative activities and representing school in professional manner.
- Managed reception area, creating welcoming atmosphere for students, parents, and visitors.
Group Leader
Trail Blazers Camp
Brooklyn, NY
02.2022 - 07.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Communicated effectively with parents regarding camper progress and concerns.
- Led groups of children safely through variety of camp activities.
Sales Associate
H&M Retail Store
Brooklyn, NY
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Handled customer inquiries and resolved issues promptly to build loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
Food Service Worker
Genuine Foods
Brooklyn, NY
02.2021 - 07.2021
- Assisted in food preparation and assembly to support kitchen operations.
- Maintained cleanliness and organization of workstations following safety protocols.
- Operated kitchen equipment under supervision, ensuring proper usage and maintenance.
- Learned menu items and ingredients to provide accurate customer information.
Education
Cosmetology
Empire Beauty School
Astoria, NY03.2026
Education
Medgar Evers College
Brooklyn, NY06.2024
High School Diploma -
Brooklyn Community Arts & Media Highschool
Brooklyn, NY06.2020
Skills
- Verbal and Written Communication
- Document Preparation
- Strong organization
- Telephone and email etiquette
- Document and file management
- Cleaning and Sanitation
- Supervision and Leadership
Timeline
School Secretary/ School Aide
Department Of Education
09.2024 - Current
Group Leader
Trail Blazers Camp
02.2022 - 07.2023
Sales Associate
H&M Retail Store
10.2021 - 01.2022
Food Service Worker
Genuine Foods
02.2021 - 07.2021
Cosmetology
Empire Beauty School
Education
Medgar Evers College
High School Diploma -
Brooklyn Community Arts & Media Highschool