Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, teachable, and exceptional interpersonal skills. Working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Assistant
Sawmill Citrus Nursery
01.2021 - 02.2025
Increased customer satisfaction by providing professional and courteous front desk support.
Expedited document processing with accurate data entry and timely filing.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Assisted with onboarding of new employees.
Purchased and maintained office supplies.
Baycare
Lab Medical Assistant 11(Phlebotomist)
05.2017 - 01.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Phlebotomist
Oneblood
12.2016 - 05.2017
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
EKG Technician
Bond Clinic P.A/ Baycare
10.2011 - 11.2016
Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
Supported clinical research efforts by collecting and organizing EKG data for use in scientific studies.
Contributed to a well-functioning medical team by providing timely updates on patient status and test results to physicians.
Communicated with healthcare workers and physicians concerning test results.
Minimized errors in test results by thoroughly cleaning electrodes before each use, ensuring optimal contact with skin during testing.
Sergeant – Patrol/School Threat Assessment Team at Polk County Sheriff's OfficeSergeant – Patrol/School Threat Assessment Team at Polk County Sheriff's Office