Tonie Brewington
607 Park St,TX
Summary
Proven to excel in high-pressure environments, I adeptly managed critical dispatch operations at Mobile IV Medics, enhancing efficiency and coordination. My expertise in dispatch software and exceptional stress tolerance significantly improved team performance and customer satisfaction. Skilled in data entry and conflict resolution, I consistently achieved and surpassed set goals, demonstrating a strong results-driven approach.
Overview
15
15
years of professional experience
Work History
Remote Dispatcher
Mobile IV Medics
05.2022 - 08.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Manager
Red Apple Smoke Shop
08.2023 - 01.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Office Manager
Express Plumbing
05.2009 - 07.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Cedar Ridge Charter
Lometa Tx 05.2005
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
Timeline
Manager
Red Apple Smoke Shop
08.2023 - 01.2024
Remote Dispatcher
Mobile IV Medics
05.2022 - 08.2024
Office Manager
Express Plumbing
05.2009 - 07.2015
Cedar Ridge Charter
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