Leslie Ann Cunningham

• Coordinated dispatch operations to achieve timely deliveries and optimize route planning.
• Monitored communication systems to provide clear instructions to drivers and accurately track vehicle locations.
• Handled customer inquiries related to delivery status and service availability promptly.
• Collaborated with team members to address logistical challenges and enhance service efficiency.

Managed daily activities of 40+ drivers, addressed GPS inquiries, and coordinated deliveries using EOS systems for timely service.

• Ensured that all paperwork was completed accurately prior to dispatch for each trip.
• Documented services performed, operations information, and dispatch details in system.
• Utilized computer-aided dispatch system to record data related to incidents requiring police response.

• Coordinated driver schedules and processed vendor invoices, overseeing a team of 15 drivers to ensure timely inventory collection and delivery while maintaining accurate daily logs.
• Managed daily office operations, ensuring organized work areas to support efficient workflow.
• Handled incoming calls, directing inquiries to appropriate team members to facilitate effective communication.
• Processed payroll using QuickBooks software to ensure timely employee payments.
• Maintained office supplies inventory and ordered replacements.
• Customer service