Tonikia Hall
Rochester,NY
Summary
Dynamic Staffing Coordinator with a proven track record at The Hurlbut Nursing Home, excelling in employee onboarding and staff scheduling. Enhanced client satisfaction through strategic recruitment and relationship building, significantly reducing turnover rates. Skilled in conflict resolution and proficient in Microsoft Office, fostering a collaborative and efficient workplace.
Overview
10
10
years of professional experience
Work History
Staffing Coordinator
The Hurlbut Nursing Home
Rochester, NY
07.2022 - Current
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Collaborated with hiring managers to understand specific position requirements and develop tailored recruitment strategies.
- Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout the interview process.
- Boosted employee retention rates by facilitating supportive onboarding experience for new hires.
- Improved candidate experience during hiring process with timely and clear communication.
Certified Nursing Assistant
The Hurlbut Nursing Home
Rochester, NY
06.2015 - 07.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Education
GED - General Studies
Threshold
Rochester, NY03.2000
Skills
- Staff scheduling
- New hire onboarding
- Strong organization
- Staff coordination
- Schedule management
- Employee onboarding
- Onboarding processes
- Employee relations
- Interviewing techniques
- Scheduling expertise
- Decision-making
- Microsoft office
- Conflict resolution
- Training and mentoring
- Relationship building
- Analytical and critical thinking
- Human resources support
- Documentation and recordkeeping
Timeline
Staffing Coordinator
The Hurlbut Nursing Home
07.2022 - Current
Certified Nursing Assistant
The Hurlbut Nursing Home
06.2015 - 07.2022
GED - General Studies
Threshold