Toni L White
Hawesville,KY
Summary
Dynamic banking professional with a dedicated work ethic and proven expertise in cash handling from First Financial Bank. Skilled in effective customer engagement and fostering positive relationships, I excel in enhancing service quality and achieving branch sales goals. Committed to compliance and detail-oriented, I thrive in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Teller/CSR
First Financial Bank
Lewisport, KY
05.2025 - Current
- Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Assisted customers in opening accounts and understanding product offerings to enhance service quality.
- Maintained cash drawer accuracy through diligent record-keeping and routine reconciliations.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and satisfaction.
- Participated in training sessions to enhance knowledge of banking products and services offered by the bank.
- Promoted additional banking services to customers, contributing to overall branch sales goals.
Manager
Cash Express, LLC
Hawesville, KY
10.2020 - 04.2023
- Supervised daily operations to ensure efficiency and adherence to company policies.
- Coordinated team schedules to optimize resource allocation and workflow management.
- Implemented training programs for new staff, enhancing onboarding processes and team performance.
- Monitored inventory levels, ensuring timely replenishment to meet operational demands.
- Managed team performance, providing coaching and feedback to improve productivity.
- Oversaw daily operations to ensure compliance with company policies and procedures.
Education
High School Diploma -
Hanock County High School
Lewisport, KYSkills
- Effective customer engagement
- Dedicated work ethic
- Respectful communication
- Proficient in meeting deadlines
- Proficient in cash handling
- Experienced with financial software applications
- Cash handling expertise
- Cash drawer balancing
- Goal-oriented focus
- Banking
- Listening and comprehension
- Confidentiality and discretion
- Financial services
- New teller training
- Customer service
- Attention to detail
Timeline
Teller/CSR
First Financial Bank
05.2025 - Current
Manager
Cash Express, LLC
10.2020 - 04.2023
High School Diploma -
Hanock County High School