Tonisha Washington
The Bronx,NY
Summary
Engagement specialist with a background in community outreach, workshop facilitation, volunteer support, and schedule coordination. Brings strong communication, organization, and feedback review skills to improve participation, retention, and day-to-day program flow.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Engagement Specialist
Buildon
08.2024 - Current
- Developed and implemented engagement strategies to enhance student participation in programs.
- Raised social awareness among students through service learning initiatives.
- Analyzed student feedback to refine program.
- Facilitated workshops and training sessions, enhancing volunteer skills and increasing retention.
- Mentored new team members, fostering a collaborative environment focused on shared goals.
Personal Assistant
American Planning Council
06.2019 - 08.2024
- Coordinated work projects around client's house, ensuring timely completion and organization.
- Monitored personal and professional activities, reminding employer of priority tasks and deadlines to enhance focus.
- Executed errands to facilitate daily operations, enabling employer to focus on critical responsibilities.
- Managed scheduling and calendar coordination for executives, optimizing time management and efficiency.
- Managed household inventory and maintenance schedules.
- Developed and maintained filing systems, ensuring easy access to critical documents and information.
Manager of Women's Lacrosse Team
Davis and Elkins College
08.2018 - 11.2018
- Improved team member performance through strategic coaching and tailored training programs
- Supported recruiting efforts for Head Coach by organizing recruitment events and outreach
- Coordinated fundraising initiatives to support future programs at Davis and Elkins College
- Delegated tasks to team members according to their strengths and skills.
- Worked Lacrosse Camps for future recruits at Davis and Elkins College
Augusta Heritage Assistant
Augusta, Davis & Elkins College
08.2017 - 11.2018
- Managed content for Augusta Heritage Center Facebook page.
- Supported hometown press releases and social media campaigns to enhance community engagement.
- Streamlined organizational tasks by efficiently filing, entering data, and managing phone communications.
- Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
- Executed data entry tasks with high speed and accuracy to maintain accurate records.
Athletics Department Assistant
Davis and Elkins College
09.2016 - 04.2017
- Coordinated office operations by streamlining support tasks and ensuring timely completion.
- Supported organizational efforts by efficiently filing documents, entering data, and managing phone communications.
- Managed phone inquiries and routed voicemails to appropriate staff for swift response.
- Maintained positive working relationship with fellow staff and management.
- Welcomed guests and vendors, providing directions within the facility.
Education
Bachelor of Arts - English
Davis And Elkins College
Elkins, WV06-2018
Skills
- Engagement strategy
- Volunteer engagement
- Workshop facilitation
- Community outreach
- Cross-functional coordination
- Multitasking and organization
- Problem-Solving
- Microsoft Office
Certification
- First AID & CPR Certified
Affiliations
- Volunteer, New York Common Pantry - Bronx, NY (2024-Present)
- Volunteer, KEENfit - New York, NY (2024-Present)
- Volunteer, Broadway Community Soup Kitchen - New York, NY (2024-Present)
Trek
Support Staff, Senegal - (July 2025-July 2025)
Support Staff, Guatemala - (June 2026-June 2026)
- Help to construct schools in economically developing countries across the globe.
- Worked alongside local community members to help build a foundation of a school.
- Immersed in local culture through service and education.
Timeline
Engagement Specialist
Buildon
08.2024 - Current
Personal Assistant
American Planning Council
06.2019 - 08.2024
Manager of Women's Lacrosse Team
Davis and Elkins College
08.2018 - 11.2018
Augusta Heritage Assistant
Augusta, Davis & Elkins College
08.2017 - 11.2018
Athletics Department Assistant
Davis and Elkins College
09.2016 - 04.2017
Bachelor of Arts - English
Davis And Elkins College