Tonita Ingram
Philadelphia,PA
Summary
Executed talent acquisition, employee relations, compliance, and performance management strategies to enhance organizational effectiveness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
People and Culture Operations Manager
Warwick Rittenhouse Square Hotel
2025.04 - Current
- Designed and executed employee engagement initiatives to foster a positive workplace culture.
- Facilitated regular training sessions on company policies and employee rights to promote compliance.
- Evaluated employee feedback data to uncover trends and propose actions.
- Implemented performance management systems that promoted ongoing feedback and enhanced professional development opportunities.
- Facilitated processing of new hire onboarding, employee transfers, and separations.
- Facilitated employee welfare by enforcing compliance with protocols during investigations and disciplinary procedures.
- Designed and implemented comprehensive training programs.
- Assisted in documenting and updating job descriptions. Supported implementation of wage surveys.
- Enhanced workplace culture by facilitating regular training sessions focused on diversity, inclusion, and communication skills.
- Developed and executed comprehensive orientation programs for new employees, focusing on job responsibilities and organizational policies.
Employee Relations Manager
Cambria Philadelphia Hotel Downtown Center City
2022.01 - 2025.04
- Managed comprehensive recruitment and onboarding processes to optimize hotel operations and enhance team performance.
- Developed and implemented targeted professional development initiatives to improve employee retention rates.
- Developed and implemented refined onboarding processes to facilitate seamless integration of new employees.
- Formulated and instituted HR policies and procedures aimed at ensuring legal adherence and enhancing organizational integrity.
- Facilitated conflict resolution strategies to enhance employee relations and promote a positive workplace culture.
- Directed management of employee benefits and payroll processes to uphold regulatory standards and foster employee satisfaction.
People and Culture Sr Manager
Barclay Friends
2018.01 - 2022.01
- Managed daily HR functions to provide comprehensive support for a diverse workforce in a retirement community.
- Formulated targeted training initiatives and streamlined onboarding processes to support long-term employee engagement.
- Executed benefits administration to maintain compliance with relevant labor laws and regulations.
- Designed and implemented comprehensive performance review systems and targeted employee development programs to optimize workforce efficiency.
- Mediated conflicts among employees and established solutions to enhance teamwork and cooperation.
- Performed comprehensive evaluations of HR documentation to maintain compliance with regulatory standards.
Education
Bachelor of Science - Communications
Southern University and A&M College
Baton Rouge, LASkills
Oversaw talent acquisition strategies to attract top candidates Managed onboarding initiatives to enhance new employee experiences Coordinated with hiring managers to align recruitment goals with organizational needs
Oversaw employee relations strategies to cultivate a harmonious workplace environment Led conflict resolution processes by implementing effective mediation techniques and promoting open dialogue Championed initiatives that strengthened team cohesion and enhanced workplace morale
Formulated comprehensive HR policies aimed at fostering a positive workplace culture and ensuring regulatory adherence
Applied comprehensive knowledge of compliance and labor law to mitigate legal risks and support workforce management
Implemented performance management strategies to align employee goals with organizational objectives
Managed benefits administration functions to support organizational objectives and enhance workforce engagement
Redesigned HR workflows to support employee engagement and satisfaction
Led diverse teams in executing strategic initiatives to meet organizational goals Oversaw team dynamics and performance to foster a culture of accountability and excellence Championed collaborative efforts to drive project success and innovation
Certification
SPHR Certification
Affiliations
• Partnered with American Red Cross on community initiatives
• Community engagement with the City of Philadelphia
• Supported the Philadelphia Mayor’s Cup as a community partner
Timeline
People and Culture Operations Manager
Warwick Rittenhouse Square Hotel
2025.04 - Current
Employee Relations Manager
Cambria Philadelphia Hotel Downtown Center City
2022.01 - 2025.04
People and Culture Sr Manager
Barclay Friends
2018.01 - 2022.01
Bachelor of Science - Communications
Southern University and A&M College