Summary
Overview
Work History
Education
Skills
Timeline
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La-Dedria Nelson

North Charleston,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
09.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Administrative Assistant

Pro-legal Support Service
12.2018 - 07.2021
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Scheduled office meetings and client appointments for staff teams.

Lead Pharmacy Technician

VA Cmob
08.2006 - 02.2017
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
  • Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.

Patient Service Representative

St James Health Clinic
04.2004 - 09.2006
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Schedule and reschedule appointments according to office protocols and procedures.
  • Collect necessary co-pays or payments
  • Answered incoming calls, scheduled appointments and filed medical records.

Education

High School Diploma -

Timberland High School
Saint Stephen, SC
05.2002

Skills

  • Confidentiality and HIPAA
  • Problem-solving skills
  • Team Collaboration
  • Workflow Optimization

Timeline

Pharmacy Technician

CVS Pharmacy
09.2023 - Current

Administrative Assistant

Pro-legal Support Service
12.2018 - 07.2021

Lead Pharmacy Technician

VA Cmob
08.2006 - 02.2017

Patient Service Representative

St James Health Clinic
04.2004 - 09.2006

High School Diploma -

Timberland High School

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