Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

TONY DECENT

Mundelein,IL

Summary

Results-driven professional with extensive experience in planning and problem-solving, dedicated to maximizing resource utilization for scalable operations. Proven track record of enhancing bottom-line profitability through strategic initiatives. Strong organizational skills combined with exceptional relationship-building and leadership capabilities.

Overview

14
14
years of professional experience

Work History

Lease Sales Representative - Existing Accounts

Penske Truck Leasing
Milwaukee, WI & Elk Grove Village, IL
09.2015 - Current
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
  • Recommend products to customers, based on customers' needs and interests
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Build relationships with Leasing Customers by acting as a transportation consultant, conducting periodic reviews, and managing the voice of the customer process
  • Manage the communication process between customers and the district by facilitating visits, documentation preparation and presentation, and other methods to ensure proper communication

District Rental Manager

Penske Truck Leasing
Minneapolis, MN
08.2013 - 10.2015
  • Led 22 person rental department consisting of a district location, 3 branches, and 28 agents
  • Responsible for direct supervision and coaching of rental all associates
  • Conducted weekly meetings with direct reports
  • Hired, trained, and evaluated personnel
  • Attended Career Fairs to build relationship with Schools and Organizations to attract talent
  • Planned and prepared work schedules, and assign associates to specific duties
  • Helped to lead district to 118% of Business Plan in 2014 & 120% in 2015
  • Assisted business rental customers, full service lease customers, and consumer rental customers
  • Ensured all inventory was available at locations throughout the district
  • Contacted regular and prospective customers to demonstrate products, explain product features, and solicit orders
  • Listened to and resolved customer complaints regarding services, products, or personnel
  • Acted as liaison between internal customers such as the maintenance department, lease sales representatives, district administrators, and administration associates

Branch Rental Manager

Penske Truck Leasing
Milwaukee, WI
03.2013 - 08.2013

Rental Sales Representative

Penske Truck Leasing
09.2012 - 03.2013

Rental Representative/ Management Trainee

Penske Truck Leasing
02.2011 - 09.2012

Education

Bachelor of Business Administration - Human Resources Management and Marketing

University of Wisconsin–Milwaukee

Skills

  • Microsoft Office
  • Pipeline management
  • CRM software proficiency
  • Sales strategy development
  • Leasing options
  • Relationship building
  • Issue resolution

Affiliations

  • Two-Time Winners Circle Award Recipient
  • Previous Member of North Central Area - Sales Leadership Team

Timeline

Lease Sales Representative - Existing Accounts

Penske Truck Leasing
09.2015 - Current

District Rental Manager

Penske Truck Leasing
08.2013 - 10.2015

Branch Rental Manager

Penske Truck Leasing
03.2013 - 08.2013

Rental Sales Representative

Penske Truck Leasing
09.2012 - 03.2013

Rental Representative/ Management Trainee

Penske Truck Leasing
02.2011 - 09.2012

Bachelor of Business Administration - Human Resources Management and Marketing

University of Wisconsin–Milwaukee

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TONY DECENT