Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Awards
Quote
Accomplishments
Software
Additional Information
Work Preference
Websites
Timeline
Generic
Tony Felix

Tony Felix

Grand Prairie,USA

Summary

Managerial Professional in Access Control and Video Surveillance Known for handling all areas of management. My management skills include working with budgets for both installations and service. As a manager I have also handled technicians scheduling and productivity including training and coaching as necessary. Also in my experience included parts acquisition and parts leveraging jobs, in service and installations as profitable as possible.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Service Technician. (SST I)

Johnson Controls, Inc.
01.2022 - Current

Access Control and Video Surveillance Integration Specialist. A Liaison with customers as well as troubleshooting and repairing complex integrated Access Control and Video Surveillance Systems including software and hardware. Also, some Fire Control Systems programming including troubleshooting and repair of devices and panel issues to ensure problems are resolved and customers needs were met.

Regional Service Director

Climatec, LLC (A Bosch Company)
08.2019 - 06.2021

Supervisor of Access Control, Security and Life Safety. Servicing the DFW,, Houston and Louisiana territories. Reported to the Director of Operations. Duties included, Project Management of Access Control, Security Systems and IP Video Surveillance Systems. New installations and System upgrades. Field supervision and assisting with Fire Inspections Scheduling and coordinating several technicians and Sub-Contractors for service or Installations. Reported rogress of installations as required to Stake Holders, Sales Force and the Director. To ensure projects are on schedule on time and within budget. Created, reconciled and approved Purchase Orders via COINS software. Tracked technician work flow and completed work orders. Reconciled weekly Timesheets for corporate.

Security Service Manager/Project Manager.

Advanced Connections, Inc.
03.2018 - 05.2019
  • Responsibilities included daily scheduling of several technicians along with procurement of parts to ensure technicians have the necessary parts for service. This position also required checking daily and weekly reports to ensure installation projects are on time and in budget.
  • Other responsibilities include acquiring city permits and inspections as required by local municipality codes. Coordinate with contractors and vendors for projects to ensure completion is on time and to the customer specifications. Attend weekly meetings with the Vice President of the company to discuss the progress of installations and any service issues.

Project Management and Senior Technician.

Knight Security, LLC
04.2015 - 03.2018
  • Responsibilities included communication with the customer, vendors, field supervision of several KSS employees, subcontractors, and on site coordination between other trades and the Sr. Project Manager. Documentation of system setup, as-builds and closeout documents. Responsible for system programming of various equipment including, DMP and Bosch intrusion systems, as well as, DMP, S2 and Genetec access control systems. Programmed S2 and Mile Stone IP based video systems also. System integration of Commend and Aiphone intercom systems. Programmed all systems installed to customer specifications and provided customer training.

Project Manager/Operations Manager and Senior Technician.

Secure Options, Inc.
08.2012 - 04.2015
  • Client Liaison, System Configuration Specialist specializing in Hirsh Electronics, DSX Access Control systems, IP based Exaq Vision video surveillance systems and Bosch intrusion systems. Coordinate work schedule of installation and service. Service, repair and installation of a single access control system with one camera to Enterprise level with IP based video in excess of 30 plus access control areas and video points. Provided end user training and support.

Operations/Project Manager.

American Business Electronics, Corp.
08.2009 - 08.2012
  • Senior System Configuration Technician for Northern Computers (Honeywell) Card Access Control Systems, Geovision IP based video systems and Rapideye video systems. My job involved all phases of operations from parts acquisitions to filing for city permits as well as System Programming to customer specifications. Handled various size projects, large and small, including pre-existing and new construction, with as built prints (end to end). My job involved project management in that I handled all phases, from pre-wire, parts acquisition, labor management liaison, while coordinating with vendors and general contractors. I was also responsible for scheduling service and installation technicians.

Education

Associate of Applied Science - Advanced Electronics And Digital Technology

Orange Coast College
Costa Mesa, CA
06-1985

Skills

  • Access Control Systems
  • DSX (Certified)
  • Integral (Intelli-M Certified)
  • Kantech Systems
  • Northern Computers
  • Software House
  • Rosslaire Systems
  • Hirsch Electronics Systems
  • Genetec (Certified)
  • Bosch-Security
  • Amag Access Control
  • S2 Systems (Certified)
  • DSC (Certified)
  • Dept of Public Safety License
  • State of Texas Fire License
  • CCTV Systems
  • American Dynamics
  • Clickit Systems
  • DigiOp
  • Panasonic
  • Pelco
  • Bosch
  • Milestone (Certified)
  • Remote support
  • Advanced diagnostics
  • Network configuration
  • Field service
  • Hardware repair
  • Electrical systems
  • System installation
  • Fire alarm systems
  • Performance testing
  • Security systems
  • Control systems
  • Mechanical aptitude
  • Pneumatic systems
  • PLC programming
  • Mechanical tools
  • Work with minimal supervision
  • Attention to detail
  • Flexible and adaptable
  • Punctual and reliable
  • Problem and issue resolution
  • Installation and repair
  • Troubleshooting skills
  • Verbal and written communication
  • Valid Driver's license
  • Power tool proficiency
  • Hand tool expertise
  • Hand tools
  • Diagnostics expertise
  • Professional and courteous
  • Client relationship management
  • Customer relationship management
  • Analytical thinking
  • Operating test equipment
  • System upgrades
  • Service reports
  • Quality control
  • Documentation and reporting
  • Compliance documentation
  • Preventive Maintenance
  • Safety procedures adherence
  • Time tracking
  • Troubleshooting
  • Quality assurance
  • Project management
  • Document management
  • OSHA requirements
  • Diagnostics skill
  • Equipment maintenance
  • Equipment troubleshooting
  • Scheduling and coordination
  • Supply chain coordination
  • Software configuration
  • Diagnostic testing
  • Client education
  • Testing and evaluation
  • Equipment calibration
  • After-sales support
  • Technical support
  • Work documentation
  • Project estimation and bidding
  • Rapport building
  • Project oversight
  • Cost estimations
  • Report generation

Certification

  • Texas Licensed Fire Alarm Installer -
  • Texas Department of Public Safety
  • Mile Training
  • Genetec
  • Exaqvision
  • Osha


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Awards

Presidents List, Outstanding Academic Achievement. Orange Coast College, 1985., Deans List, Outstanding Academic Achievement. Orange Coast College, 1985.

Quote

Life is a great gift and we should always recognize accomplishments both in work and home life. Treat customers with respect and you would like to be respected.

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team members to develop and have results.

Software

Milestone

Exaqvision

Genetec

Honeywell Northern

Bosch Systems

DMP

Additional Information

I am a hard worker who takes my work and personal life seriously. I am detail oriented and take pride in what I do.

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balanceCareer advancementCompany CultureTeam Building / Company Retreats401k match

Timeline

Senior Service Technician. (SST I)

Johnson Controls, Inc.
01.2022 - Current

Regional Service Director

Climatec, LLC (A Bosch Company)
08.2019 - 06.2021

Security Service Manager/Project Manager.

Advanced Connections, Inc.
03.2018 - 05.2019

Project Management and Senior Technician.

Knight Security, LLC
04.2015 - 03.2018

Project Manager/Operations Manager and Senior Technician.

Secure Options, Inc.
08.2012 - 04.2015

Operations/Project Manager.

American Business Electronics, Corp.
08.2009 - 08.2012

Associate of Applied Science - Advanced Electronics And Digital Technology

Orange Coast College