Tony Gantt
213 Claire Dr, Apt A,GA
Summary
Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
East West Eye Institute
Los Angeles, CA
07.2021 - 02.2024
- Managed medical records using an electronic health record system.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Collected payments from patients for services rendered.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Provided guidance to patients regarding their care plan or treatment options.
- Assisted with referrals and prepared medical records for patients.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Human Resources Manager
US Army
U.S. JBLM, , WA
09.2018 - 06.2021
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VI and Military Regulations.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
Lead Hospital Representative
Universal Hospital Services
Richmond, VA
05.2017 - 06.2018
- Collaborated with other departments within the organization to ensure smooth functioning of day-to-day operations.
- Coordinated with physicians and other healthcare staff for patient care activities.
- Provided customer service support such as responding to complaints or resolving conflicts between patients and healthcare providers.
- Assisted in the installation of new medical equipment and machines.
- Maintained records of repairs and services performed on medical devices.
- Provided technical support to staff for all hospital systems, including hardware, software, and networks.
Education
Bachelor of Science - Biology
California State University - Dominguez Hills
Carson, CA02-2024
High School Diploma -
Highland Springs High School
Highland Springs, VA06-2016
Skills
- Medical software applications
- HIPAA Compliance
- Insurance Verification
- Records Management
- Team Leadership
- Multi-line telephone management
- Patient Registration
- Insurance Billing
- Payroll Administration
- Organizational Development
Accomplishments
- Secret Security Clearance
Timeline
Medical Office Assistant
East West Eye Institute
07.2021 - 02.2024
Human Resources Manager
US Army
09.2018 - 06.2021
Lead Hospital Representative
Universal Hospital Services
05.2017 - 06.2018
Bachelor of Science - Biology
California State University - Dominguez Hills
High School Diploma -
Highland Springs High School
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