Results-driven assistant manager with expertise in customer service and team leadership. Proven ability to streamline operations, enhance efficiency, and foster a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Chuys
Lubbock, TX
01.2020 - Current
Led team in delivering exceptional customer service and maintaining high satisfaction levels.
Streamlined operational processes to enhance efficiency and reduce wait times for guests.
Trained and mentored new staff, fostering a collaborative and productive work environment.
Developed and implemented training programs for employees on company policies and procedures.
Ensured compliance with health regulations, maintaining cleanliness standards throughout the establishment.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored inventory levels, ensuring timely ordering and minimal waste through effective stock management.
Line Cook
Texas Roadhouse Steakhouse
Lubbock, TX
11.2022 - 02.2025
Prepared high-quality meats and sides according to Texas Roadhouse recipes and standards.
Collaborated with kitchen team to ensure timely service during peak hours.
Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Assisted in training new staff on food preparation techniques and kitchen procedures.
Executed cooking techniques including grilling, sautéing, and frying with precision and efficiency.