Michele Cortes
San Jose,CA
Summary
Seeking a manager position at Red Lobster. Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Is focused on maintaining a positive and safe workplace for all employees.
Overview
13
13
years of professional experience
Work History
Server
Red lobster
11.2015 - Current
- Worked as a team to ensure guest satisfactory and positive work environment.
- Maintain conscious of sales goals and store survey percentage.
- Contributed to maintain safe practice in food and beverage handling and preparation.
- Reach daily sales goals and increase sales performance.
Server/ Certified trainer/ Bartender/ Service Proffesional
Olive Garden
08.2013 - 11.2015
- Conducted interviews with new hires upon employment
- Processed cash and credit transactions accurately and efficiently
- Supervised over 20 employees in a fast pace environment
- Participated in preparation of cleanliness for health department inspections
- Counted restaurant drawers and prepared daily cash drops.
Teller/ Personal Banker
Wells Fargo Bank
04.2011 - 07.2012
- Examined legality of documents for proper endorsements
- Counted, verified and monitored bank vault deposits and shipments
- Opened and maintain accounts, credit lines, and consumer loans
- Competitive Sales
Education
High School Diploma -
Santa Teresa High School
2005 to 2009
Skills
- Cash handling and management
- Detail-oriented
- People-oriented
- Professional Customer Interactions
- Team building expertise
- Handles Multiple Responsibilities
- Moderate in Spanish
- Goal-oriented
Timeline
Server
Red lobster
11.2015 - Current
Server/ Certified trainer/ Bartender/ Service Proffesional
Olive Garden
08.2013 - 11.2015
Teller/ Personal Banker
Wells Fargo Bank
04.2011 - 07.2012
High School Diploma -
Santa Teresa High School