Tony Hess
Churubusco,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Comfortable working with a wide array of personalities, but also fine working alone for extended periods. Can quickly learn new concepts.
Overview
6
6
years of professional experience
Work History
Service Technician
Vanco
Fort Wayne, IN
07.2018 - 07.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Collaborated with team members to during complex installations or problems.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained and grew accounts through excellent customer relations.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Education
Associates Degree - Mathematics
Indiana University - Purdue University Fort Wayne
Fort Wayne, INSkills
- Customer service and relations
- Attention to detail
- Concise documentation and reporting
- Analytical thinking
- Time management
- Strong math skills
Timeline
Service Technician
Vanco
07.2018 - 07.2024
Associates Degree - Mathematics
Indiana University - Purdue University Fort Wayne