Tony Horton
Forney,TX
Summary
Dynamic and reliable driver with a clean record and extensive experience at Uber and Lyft. Expert in GPS navigation and route optimization, ensuring timely and safe passenger transport. Recognized for exceptional customer service and problem-solving skills, fostering strong client relationships while maintaining vehicle performance and safety standards.
Overview
2023
2023
years of professional experience
Work History
Driver
Uber And Lyft
- Executed efficient navigation of urban environments to guarantee timely passenger pickups and drop-offs.
- Delivered exceptional customer service by promptly addressing passenger inquiries and concerns.
- Ensured vehicle cleanliness and optimal functionality through systematic inspections and maintenance checks.
- Leveraged GPS technology to streamline route optimization and improve ride efficiency.
- Navigated rapidly evolving traffic conditions to ensure passenger safety and timely arrivals.
- Adhered to all applicable traffic laws and safety regulations to ensure compliance and safety.
- Optimized route planning using GPS and navigation tools to ensure timely arrivals.
- Maintained exemplary driving records through strict adherence to traffic rules and regulations.
- Executed timely delivery of goods and products to customers, ensuring excellent condition upon arrival.
- Executed thorough cleaning and maintenance of vehicles to ensure optimal performance.
- Exhibited professionalism and friendliness during deliveries to enhance company reputation.
- Maintained exceptional cleanliness standards for vehicle interiors and exteriors, ensuring a professional company image at all times.
- Cultivated robust client relationships, enhancing trust through professionalism and reliability in transportation services.
- Streamlined route coordination to minimize delays and enhance scheduling efficiency.
- Maintained comprehensive mileage and fuel reports to monitor fuel expenditures.
Team Member
Wendys Resturant
South Charleston, WV
07.2020 - 06.2022
Produce Manager
Simon and David
Dallas, TX
07.1983 - 06.1989
- Delivered exceptional customer service by efficiently managing order intake and processing.
- Oversaw cleanliness and organization of dining area to enhance guest experience.
- Facilitated collaboration with team members to ensure food item preparation adhered to safety guidelines.
- Managed operation of kitchen equipment to ensure compliance with food quality standards.
- Facilitated training sessions for new staff on restaurant protocols and customer service standards.
- Addressed customer inquiries to elevate overall dining experience.
- Oversaw inventory management by proactively restocking supplies during shifts.
- Maintained cleanliness, organization, and safety of work areas to enhance operational efficiency.
- Mastered essential tasks swiftly to enhance overall performance.
- Executed scheduled shifts and ensured availability during coworker absences, holidays, and peak periods.
- Facilitated team success through efficient and precise job completion.
- Cultivated robust collaborative relationships with coworkers and management.
- Implemented a productive and efficient approach to task management.
- Cultivated exceptional customer service and product knowledge skills to elevate team performance.
- Operated various stations to ensure comprehensive coverage and achieve production targets.
- Managed customer complaint resolution processes with professionalism and courtesy.
- Fostered a positive work environment through consistent professionalism, adaptability, and strong interpersonal skills.
- Enhanced customer satisfaction by delivering prompt and accurate responses to inquiries.
- Facilitated inventory counts and ensured efficient stocking of merchandise.
- Facilitated training for new team members by conveying essential company procedures and safety protocols.
- Executed breakdown of boxes and cartons, ensuring proper disposal in designated cardboard receptacles.
- Achieved recognition for providing exceptional customer service through active listening and empathetic communication.
- Ensured compliance with company policies and procedures while delivering high-quality work under pressure.
- Facilitated onboarding of new team members by delivering guidance, support, and training resources.
Education
High School Diploma -
Seagoville High School
Seagoville, TX05.1976
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Problem-solving
Safe driving practices
Punctual and reliable
City and non-city driving
Flexible schedule
Punctuality
GPS and route planning
Loading and unloading
Safety protocols
Defensive driving
Vehicle inspection
Safety management
Route planning
Driving in adverse conditions
Navigational systems and GPS
Vehicle inspections
Route management
Transportation
Traffic law observation
Vehicle maintenance
Passenger transportation
Accident prevention
Adaptable driving techniques
Basic vehicle repairs
Fuel efficiency
Timeline
Team Member
Wendys Resturant
07.2020 - 06.2022
Produce Manager
Simon and David
07.1983 - 06.1989
Driver
Uber And Lyft
High School Diploma -
Seagoville High School