Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tony Kazy

Cleveland,TN

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

14
14
years of professional experience

Work History

Dress Out Technician

Miller Industries, Inc
Ooltewah, TN
05.2021 - Current
  • Worked flexible hours; eveings weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

General Manager

Two Beacons LLC (Captain Ds)
Cleveland, TN
01.2012 - 05.2021
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Motivated staff to perform at peak efficiency and quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Acted as first point of contact for visiting clients and customers.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked independently with minimal supervision.
  • Built relationships with customers and community to promote long term business growth.

1st Assistant Manager

Two Beacons LLC (Captain Ds)
Cleveland, TN
05.2011 - 05.2012
  • Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Received, inspected and verified food and kitchen inventory delivery before storage.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Assistant Manager

Two Beacons LLC ( Captain Ds)
Cleveland, TN
05.2009 - 05.2011
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Education

Walker Valley High School
Cleveland, TN
05.2009

Skills

  • Administrative Management
  • Policy Development and Enforcement
  • Human Resources Oversight
  • Hiring and Onboarding
  • Focus and Follow-Through
  • Management Training
  • Business Leadership
  • Department Oversight

Timeline

Dress Out Technician

Miller Industries, Inc
05.2021 - Current

General Manager

Two Beacons LLC (Captain Ds)
01.2012 - 05.2021

1st Assistant Manager

Two Beacons LLC (Captain Ds)
05.2011 - 05.2012

Assistant Manager

Two Beacons LLC ( Captain Ds)
05.2009 - 05.2011

Walker Valley High School

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Tony Kazy