Tony Medina
Milton,GA
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Whataburger
Cumming, GA
11.2024 - Current
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Operations Supervisor
DHL Supply Chain
Moreno Valley, CA
07.2023 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Motivated and trained employees to maximize team productivity
- Managed internal operational standards and productivity targets
- Managed, developed and trained staff, established and monitored goals, and conducted performance reviews
- Site Safety champion
- Led monthly safety meetings to cut down on unsafe conditions
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks
- Move materials with forklift as needed
Inventory Deployment Planner
The Clorox Company
Alpharetta, GA
06.2022 - 06.2023
- Proactively communicate critical changes to downstream supply partners
- Protect case fill performance while analyzing costs
- Work cross-functionally with plant schedulers, supply planners, DC ops, and Transportation
- Collaborated with cross-functional teams to align production plans with customer requirements
- Scheduled deliveries of finished goods materials by specified time to meet customer needs
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory
Order Management Specialist
The Clorox Company
Alpharetta, GA
12.2020 - 07.2022
- Execute order management in a timely and accurate manner adhering to RAD compliance
- Partner with ARA and COMs for root causes of fines, deductions, and reduction
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments
- Cultivate and maintain positive relationships with all stakeholders
Dock Supervisor
The Clorox Company
Forest Park, GA
08.2015 - 12.2020
- Responsible for day-to-day leadership of manufacturing operations
- Ensured that safety, quality, and production goals are met
- Create STO's, conduct PGI's and PGR's, process inbound material, and all associated SAP transactions
- Responsible for efficient Yard Management of incoming and outgoing trailers
- Reduce losses by implementing processes and standard work
- Responsible for inventory control of raw materials
Packaging Line Operator
The Clorox Company
03.2015 - 08.2015
- Member of Safety Pillar Team, as well as Plant WPO team
- Actively supported WCO processes, and promoted a zero-loss culture
- Ensured the plant's non-negotiables: safety, housekeeping, quality, and
- Labeled, recorded and inspected packaging to prepare for shipment or storage
Quality Assurance Team Leader
International Medications Systems Ltd
- People Management of 40 employees
- Responsible for making sure Standard Operating Procedures are met
- Led audits including product quality checks
- Created several SOP's that reduced production contamination and improved efficiency on lines
Education
associate's degree - Logistics Management Certificate
03.2025
No Degree - Data Analytics Certificate
Google Career Certificate
05.2023
Associate Degree - Business With Concentration in Supply Chain
Gwinnett Technical College
Lawrenceville, GA06.2022
High School Diploma -
North East High School
06.2009
Skills
- P&L Management
- Process Improvement
- Leadership Problem Solving
- KPI Management
- Inventory Management
- Interpersonal skills
- Team Leadership
- Detail-oriented
- Data Profiling
- Forklift experience
Certification
Google Data Analytics Certificate, 05/2023
Languages
Spanish, Full Professional
Timeline
Restaurant Manager
Whataburger
11.2024 - Current
Operations Supervisor
DHL Supply Chain
07.2023 - Current
Inventory Deployment Planner
The Clorox Company
06.2022 - 06.2023
Order Management Specialist
The Clorox Company
12.2020 - 07.2022
Dock Supervisor
The Clorox Company
08.2015 - 12.2020
Packaging Line Operator
The Clorox Company
03.2015 - 08.2015
Quality Assurance Team Leader
International Medications Systems Ltd
associate's degree - Logistics Management Certificate
No Degree - Data Analytics Certificate
Google Career Certificate
Associate Degree - Business With Concentration in Supply Chain
Gwinnett Technical College
High School Diploma -
North East High School
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