Tony Niles
Wesley Chapel,FL
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
4
4
years of professional experience
Work History
Assistant Community Manager
The Collier Companies
Tampa, FL
06.2023 - Current
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
Leasing Specialist
The Collier Companies
Tampa, FL
10.2020 - 05.2023
- Leased apartment homes to potential tenants
- Generated leads by conducting effective follow up on the phone & through email
- Provided exceptional and consistent customer service to residents and potential tenants
- Worked with property managers to maintain market readiness and facilitate smooth transitions
- Showed apartments to potential tenants and answered questions regarding community
- Kept accurate records of all resident and tenant correspondence
- Managed over 50 customer calls per day.
Education
Bachelor of Arts - Sociology
University of South Florida
Tampa, FL12.2021
Skills
- Management Skills
- Organizational Skills
- Team Leader
- Teamwork
- Time Management
- Telephone and Email Etiquette
- Record Keeping
- Property Management
Personal Information
Title: Assistant Community Manager
Timeline
Assistant Community Manager
The Collier Companies
06.2023 - Current
Leasing Specialist
The Collier Companies
10.2020 - 05.2023
Bachelor of Arts - Sociology
University of South Florida