Tony Niles
Wesley Chapel,FL
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
4
4
years of professional experience
Work History
Assistant Community Manager
The Collier Companies
06.2023 - Current
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
Leasing Specialist
The Collier Companies
10.2020 - 05.2023
- Leased apartment homes to potential tenants
- Generated leads by conducting effective follow up on the phone & through email
- Provided exceptional and consistent customer service to residents and potential tenants
- Worked with property managers to maintain market readiness and facilitate smooth transitions
- Showed apartments to potential tenants and answered questions regarding community
- Kept accurate records of all resident and tenant correspondence
- Managed over 50 customer calls per day.
Education
Bachelor of Arts - Sociology
University of South Florida
Tampa, FL12.2021
Skills
- Management Skills
- Organizational Skills
- Team Leader
- Teamwork
- Time Management
- Telephone and Email Etiquette
- Record Keeping
- Property Management
Personal Information
Title: Assistant Community Manager
Timeline
Assistant Community Manager
The Collier Companies
06.2023 - Current
Leasing Specialist
The Collier Companies
10.2020 - 05.2023
Bachelor of Arts - Sociology
University of South Florida
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