Tony Powell jr
Ellicott City,MD
Summary
Dedicated bartender and server with strong multitasking abilities and a commitment to enhancing customer experiences. Proven track record in managing inventory and developing efficient workflows.
Dynamic bartender and server with over 8 years of experience in fast-paced environments. Known for delivering exceptional customer service and training staff to ensure high standards of quality and safety. Ready to contribute to a team-focused atmosphere that prioritizes customer satisfaction.
Enthusiastic and adaptable professional with extensive experience in the hospitality industry. Recognized for strong communication skills and effective problem-solving abilities, committed to fostering customer loyalty and enhancing service efficiency.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Beadle Group
Baltimore, MD
03.2018 - Current
- Crafted innovative cocktails and beverages to enhance customer experience.
- Managed bar inventory, ensuring stock levels met demand and reducing waste.
- Trained and mentored junior bartenders on best practices for service and mixology.
- Developed efficient workflow processes that improved service speed during peak hours.
- Ensured compliance with health and safety regulations while maintaining cleanliness standards.
- Built strong relationships with regular patrons, enhancing customer loyalty and satisfaction.
Server
IHOP
1316 Londontown Blvd.
01.2026 - 06.2026
- Managed food and beverage orders efficiently, maintaining accuracy in a fast-paced environment.
- Trained new staff on operational procedures and customer engagement techniques.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Enhanced menu knowledge, providing personalized recommendations to guests for improved dining experiences.
- Implemented best practices for sanitation and safety standards, promoting a clean dining environment.
- Streamlined table turnover processes, increasing overall efficiency during busy shifts without compromising service quality.
Bartender
Laurel Park Race Track
Laurel, MD
02.2022 - 11.2025
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Managed inventory levels, restocking supplies as needed to prevent shortages during peak hours.
- Trained new staff on bartending techniques, menu offerings, and customer service standards.
- Developed signature cocktails that enhanced customer experience and increased repeat business.
- Resolved customer complaints effectively, enhancing satisfaction and fostering a welcoming atmosphere.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
No Degree -
Wilde Lake High School
5460 Trumpeter RdSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Engaging personality
- Patience and tolerance
- Clear and effective communication
Timeline
Server
IHOP
01.2026 - 06.2026
Bartender
Laurel Park Race Track
02.2022 - 11.2025
Bartender/Server
Beadle Group
03.2018 - Current
No Degree -
Wilde Lake High School