Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tony Roy

Sachse,TX

Summary

Dynamic Grocery Team Lead at Walmart with a proven track record in employee coaching and stock rotation. Expert in enhancing customer satisfaction through efficient service and meticulous product management. Recognized for training new staff and maintaining health code standards, ensuring a safe and organized shopping environment.

Overview

3
3
years of professional experience

Work History

Grocery Team Lead

Walmart
03.2025 - Current
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Online Personal Shopper

Walmart
06.2024 - 03.2025
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Deli/Bakery Team Member

Walmart
01.2023 - 06.2024
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Maintained tidy and organized work area to comply with cleanliness standards.

Education

High School Diploma -

Naaman Forest High School
Garland, TX
06.2022

Associate of Science -

Dallas College Richland Campus
Dallas, TX
12.2025

Skills

  • Employee coaching
  • Scheduling coordination
  • Stock rotation
  • Task delegation
  • Health code standards
  • Crate breakdown
  • Safety standards
  • Product rotation

Languages

English
Malayalam

Timeline

Grocery Team Lead

Walmart
03.2025 - Current

Online Personal Shopper

Walmart
06.2024 - 03.2025

Deli/Bakery Team Member

Walmart
01.2023 - 06.2024

High School Diploma -

Naaman Forest High School

Associate of Science -

Dallas College Richland Campus

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