Tony Vongpanya
Theodore,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Service Manager
Code Red Safety
Saraland, AL
06.2023 - Current
- Led team of up to 10 service technicians in field activities.
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Installed and provided technical support for equipment.
- Reduced time to complete service calls and expertly retained key customers.
Special Hazards Manager
Firetrol Protection Specialist
Mobile, AL
10.2020 - 06.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Gather all material needed for projects and provide help when team is short handed.
- Create as build drawings for projects.
Fire Tech III
Total Safety
Mobile, AL
08.2019 - 10.2020
- Assisted with regular maintenance of fire alarm, sprinkler, and suppression systems.
- Responded to service calls.
- Inspections on fire alarm, sprinkler, suppression systems, and other fire equipment.
Education
High School Diploma -
Alam Bryant High School
14001 Hurricane Blvd.05.2002
Trade School - Agricultural Mechanics
George H. Bryant Vocational-Agricultural Center
8959 Padgett Switch Rd.04.2002
Skills
- Decision-Making
- MS Office
- Good Judgment
- Problem Resolution
- Scheduling and Coordinating
- Preventive Maintenance
- Computer Skills
- Team Development
- Health and safety compliance
- Technical documentation
Certification
- National Institute For Certification in Engineering Tenhnologies - Level II in Inspection and Testing of Water-Base Systems for fire sprinkler systems. CERT NO. 148219
- Backflow Preventer Asswmbly Tester Certification. Certification Number: BP04832
- 30-Hour Construction Safety and Health Certification Number: 14-602107303
References:
• Dewayne Boatwright/251-229-8415
• Hai Giang/251-554-7665
• Robert Hodges/251-232-7754
Timeline
Field Service Manager
Code Red Safety
06.2023 - Current
Special Hazards Manager
Firetrol Protection Specialist
10.2020 - 06.2023
Fire Tech III
Total Safety
08.2019 - 10.2020
High School Diploma -
Alam Bryant High School
Trade School - Agricultural Mechanics
George H. Bryant Vocational-Agricultural Center