Tonya Britton
Columbus ,OH
Summary
Conscientious Healthcare professional offering over 25+ years of experience in hospital and clinic settings. Competent in front office support, organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing. Positive and upbeat with excellent communication skills.
Overview
35
35
years of professional experience
Work History
Medical Assistant
Ohio State University- Physicians Group
07.2022 - 04.2024
- Obtained and documented medical history for neurosurgery and urology specialties. Reviewed medication and allergy information. Obtained vital signs.
- Performed and documented point of care testing urinalysis and obtained all urology laboratory testing.
- Performed bladder scans.
Security Guard Officer
Landmark/Allied
04.2023 - Current
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Medical Assistant
Comprehensive Health Of The Great Plains
03.2021 - 05.2022
- Scheduled appointments and registered patients. Prepared initial patient charts for admission.
- Collected and entered cash and credit card payments.
- Distributed educational materials to inform members of targeted community.
- Obtained all prescribed laboratory testing.
- Obtained client medical history and medication information.
- Obtained Rh and hemoglobin values.
- Documented vital signs.
Telephone Operator
VA Medical Center
10.2020 - 12.2021
- Routed 100-200 incoming calls from Veterans and their family members to the appropriate clinic or personnel.
- Maintained up-to-date knowledge of emergency call procedures.
- Routed internal calls to provide quick connection.
Neurodiagnostic Assistant
St. Luke's Health System
04.2008 - 06.2020
- Scheduled outpatient EEG's and inpatient video monitoring in Epic.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Worked closely with technologists to strategically plan for staff availability for carotid and neurosurgery monitoring.
- Assisted with after procedure care of outpatient EEG patients.
- Monitored inpatient video EEG patients.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Restocked supplies and placed purchase orders.
Patient Care Technician (Med Surg/Neuro ICU)
St Luke's Healthcare System
07.2001 - 04.2008
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Collected and transported specimens to prepare for lab.
- Performed EKG's.
- Answered patient assistance calls, assisted with feeding and monitored intake.
- Helped patients complete activities of daily living.
- Lifted or assisted others to lift patients to move them on or off beds,
- Supported patient admissions, discharges and transfers to promote team productivity.
Medic
US Army National Guard
09.2003 - 09.2007
- Simulated first aid treatment and care to sick or injured persons in pre-hospital settings.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Mental Health Specialist
U.S. Air Force Active Duty
02.1989 - 10.1991
- Scheduled voluntary and command directed mental health appointments.
- Provided community resources to service members with special needs when transferring to the base.
Behavioral Health Technician
St. Luke's Healthcare System
08.1998 - 07.2001
- Took and monitored vital signs, administered medications and managed patient behavior.
- Conducted client rounds every 15 minutes to check on residents and charted on each patient daily.
- Completed documentation for every incident and forwarded to correct personnel for review.
Education
Hickman Mills High School
Kansas City, MOLiberal Arts And General Studies
Longview Community College
Kansas City, MOLiberal Arts And General Studies
University of Missouri - Kansas City
Kansas City, MOSkills
- HIPAA Compliance
- EMR Systems
- Multi-Line Telephone Operation
- Patient History Documentation
- Vital Signs
- Phlebotomy
- EKGs
- Measurement of glucose levels
- Urinalysis
- Bladder scans
Accomplishments
- National Defense Service Medal with Oak Leaf Cluster
Timeline
Security Guard Officer
Landmark/Allied
04.2023 - Current
Medical Assistant
Ohio State University- Physicians Group
07.2022 - 04.2024
Medical Assistant
Comprehensive Health Of The Great Plains
03.2021 - 05.2022
Telephone Operator
VA Medical Center
10.2020 - 12.2021
Neurodiagnostic Assistant
St. Luke's Health System
04.2008 - 06.2020
Medic
US Army National Guard
09.2003 - 09.2007
Patient Care Technician (Med Surg/Neuro ICU)
St Luke's Healthcare System
07.2001 - 04.2008
Behavioral Health Technician
St. Luke's Healthcare System
08.1998 - 07.2001
Mental Health Specialist
U.S. Air Force Active Duty
02.1989 - 10.1991
Hickman Mills High School
Liberal Arts And General Studies
Longview Community College
Liberal Arts And General Studies
University of Missouri - Kansas City
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