A self-motivated and driven professional with over 17 years’ experience providing thorough and skillful administrative support. A passionate advocate for the community with strong dedication to the success of children and adults.
Overview
17
17
years of professional experience
Work History
Account Management
CEPRA Landscaping
08.2023 - Current
Managing daily landscape maintenance schedules and instructing crew with daily tasks
Coordinates equipment, tools, and supplies in a way as to complete all jobs efficiently and correctly
Drive quality and safety with all crews in the field
Manage 2-4 Maintenance Crews at a time
Ensures proper maintenance and cleanliness of all equipment
Review job sites and submit proposals for Landscape and Irrigation Upgrades
Coordinate with Irrigation and Agronomic Resources to ensure the highest quality at all times
Communicate with Property Managers for submittal of proposals, job site conditions, and weekly crew tasks
Account Manager Jr.
Cross Country Healthcare
01.2022 - 07.2023
Effective position management, including use of systems and VMS technology
Ensuring that position management practices produce accurate performance metrics data i.e.: fill rates, time to fill, renewal rates
Act as liaison between recruiters, internal team members and facilities
Audit open positions and ensure that positions are up to date and accurate
Understanding needs of facilities and matching appropriate candidates to their open positions
Sr. Juvenile Probation Officer
Department Of Juvenile Justice
09.2017 - 12.2021
Case Management, Referrals, Recommendations and Assessment, Court Process, Interventions and Supervisions
Conducts face-to face contacts at home, school and various community settings
Refers juveniles to appropriate community agencies to complete court order sanctions
Develops professional relationships with juveniles, families, schools, court personnel, law enforcement and other community organizations
Prepared various reports to courts and programs pertaining to youth’s terms and compliance of probation
Processed violations, warrants and terminated cases upon completion
Administered urinalysis and breathalyzers
Probation Officer
Professional Probation Services
07.2015 - 09.2017
Managed caseload of approximately 150 misdemeanor defendants
Conducted monthly reports and verified court orders (DUI classes, community services, substance abuse/mental health counseling, etc.)
Collected restitution payments, cost of supervision and court cost
Processed violations, warrants and terminated cases upon completion
Administered urinalysis and breathalyzers
Paraprofessional II
Palm Beach School Board
12.2014 - 07.2015
Continuously monitored students to provide safe and positive learning environment
Reinforced behavioral and social skills
One-on-one assistance, help with lessons
Assistant Store Manager
Palm Beach Zoo
01.2012 - 01.2014
Assisted with day-to-day tasks: managing staff, daily revenue reports, bank deposits, inventory shipments, open and closing procedures, completed phone screens, interviews and new hire trainings
Lead Pharmacy Technician
CVS Pharmacy
01.2007 - 01.2012
Maintained and managed pharmaceutical inventory, organized medications for pharmacist, prepared labels, and calculated quantities
Kept asafe and professional pharmacy, met and exceeded all companywide regulations
Customer Service
Education
Bachelor of Arts -
Criminal Justice, Florida Atlantic University
Boca Raton, FL
2014
Associate of Applied Arts -
Eastern Florida State College
Cocoa, FL
2012
Skills
Proficient in Microsoft Word, Excel, PowerPoint
Interviewing/Reporting
Highly organized and efficient
Time management skills
Ability to work independently or in group setting
Caseload management
Risk assessment
Investigation
Timeline
Account Management
CEPRA Landscaping
08.2023 - Current
Account Manager Jr.
Cross Country Healthcare
01.2022 - 07.2023
Sr. Juvenile Probation Officer
Department Of Juvenile Justice
09.2017 - 12.2021
Probation Officer
Professional Probation Services
07.2015 - 09.2017
Paraprofessional II
Palm Beach School Board
12.2014 - 07.2015
Assistant Store Manager
Palm Beach Zoo
01.2012 - 01.2014
Lead Pharmacy Technician
CVS Pharmacy
01.2007 - 01.2012
Bachelor of Arts -
Criminal Justice, Florida Atlantic University
Associate of Applied Arts -
Eastern Florida State College
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