Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Byers

Black River Falls,WI

Summary

Reliable and upbeat Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Associate

Theisens Home Farm Auto
10.2023 - Current
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided product price information to customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Bartender

Amber Inn
06.2020 - 10.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Producer

Westby Creamery
03.2011 - 08.2012
  • Continuously improved workflow efficiency by identifying bottlenecks in production processes and implementing solutions.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
  • Enforced adherence with safety regulations and industry standards to keep productions compliant.
  • Facilitated communication between production staff and other departments to synchronize work.

Education

GED -

American School of Pinecrest
Sparta, WI
09.2012

Skills

  • Team Leadership
  • Data Entry
  • Building Customer Loyalty
  • Team Supervision
  • Friendly and Helpful
  • Cash Handling
  • Customer Engagement
  • Courteous and Professional
  • Reliable and Responsible

Timeline

Associate

Theisens Home Farm Auto
10.2023 - Current

Bartender

Amber Inn
06.2020 - 10.2023

Producer

Westby Creamery
03.2011 - 08.2012

GED -

American School of Pinecrest

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Tonya Byers